Job Description

Principal Accountabilities

Under close supervision:

• Assists in maximizing store sales and achieving store sales goals
• Monitors sales progress and results against key targets
• Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement
• Ensures excellence in customer service in the store
• Monitors customer feedback and addresses customer concerns
• Perform a variety of routine assignments

Knowledge and Skill Requirements

• High school diploma or equivalent education; Associate’s degree preferred
• Minimum of one year of related experience preferred

Knowledge & Application

• Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field
• May include multistep processes which requires a fairly detailed knowledge of the specialized area
• Requires extensive on-the-job or previous training and experience
• May require formal occupational training or certification
• Operative/Technician roles will typically operate more complex machinery/ processes

Problem Solving

• Problems are known, defined, and readily apparent
• Issues may occasionally require some fact finding to solve
• Non-routine issues typically escalated to more senior team member or supervisor
• Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations
• Refers to procedures, technical aids, co-workers, and supervisors

Interaction

• Interacts with a range of individuals both within and outside immediate team to convey basic information
• Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)
• Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact

Impact

• Supports the achievement of goals through personal effort in own work area
• Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles
• Required to achieve daily and weekly tasks under general supervision with work regularly checked

Accountability

• Accountable for delivery of own work activities to agreed timescales and quality
• Performance measured against predefined service level requirements or equivalent metric
• Aware of costs and/or service level requirements and expectations

Hiring Range

$18.16 - $23.81 USD per hour

Incentive Potential This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.