Job Description

Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE: Van Driver

DIVISION: Hotel

DEPARTMENT: Parking/Valet

GRADE/FLSA STATUS: H7 - Non-Exempt

BADGE TYPE/COLOR: Work Permit--Peach

REPORTS TO: Supervisor, Transportation

SUPERVISES: N/A

The primary responsibility of this position is to safely operate a van between employee parking locations and the employee/guest entrance. Provide transportation to passengers from off-site parking to the casino site.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive van on schedule

• Deliver employees/guests to and from destinations in a safe and courteous manner

• Respond to calls dispatched via two-way radio

• Demonstrate high levels of Spotlight on Service skills on a consistent basis

• Delight our guests with outstanding service

• Monitor, maintain, and care for the shuttle van, including maintaining the cleanliness of the vehicles

• Inspect the interior and exterior of the van at the beginning and end of every shift to ensure safe and spotless condition

• Recommend servicing of the vehicle as necessary

• Report any mechanical problems or other deterioration of the vehicle

• Safely transport passengers, adhering to all rules/regulations/laws of the state of North Carolina

• Proactive with incidents and issues, ensuring resolution with guests

• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• A high school diploma or GED is required

• Six months of previous bus driving experience is preferred

• Must be able to drive all types of passenger vehicles with automatic or manual transmission in a safe and timely manner

• A valid driver’s license is required with no more than one (1) DUI conviction or three or more moving violations, three or more traffic citation convictions in the past 3 years (from date of conviction), or conviction for suspension or conviction for at-fault accident within the last 3 years required

• Must demonstrate the following essential knowledge and skills:

• Must have excellent day and night distance vision

• Excellent oral communication skills

• Excellent interpersonal skills

• Ability to handle multiple priorities in a fast-paced environment

• Neat, professional appearance with excellent personal hygiene

• Ability to work independently

• Documented teamwork behaviors and attitudes

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to stoop, bend, reach, kneel, twist and grip items

• Must be able to respond to visual and aural cues

• Must be able to read, write, speak, and understand English

• Must be able to operate in mentally and physically stressful situations

• Must be able to have exposure to outdoor weather situations

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee

Casino Resort reserves the right to change the above job description whenever necessary. 6.13.25