We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Driver/Bellperson is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage, supporting the Front Desk Team, maintaining a clean work environment in all department areas and miscellaneous tasks assigned by the MOD.
Full-Time position needed.
What you’ll be doing
Fundamental Requirements
Load and unload luggage carts.
Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room).
Explain features of the room, including operation of radio, television, telephone, and in-room movie system.
Check/store luggage for arrivals and departures with luggage tags.
Deliver messages to meeting rooms.
Deliver flowers, laundry, and packages to guestrooms.
Assist with room changes.
Maintain current listing of local and area attractions, special events, and activities.
Maintain a list of local transportation guides, churches, sports arenas.
Assist Houseperson with guest requests.
Ensure the lobby reader board is correct.
Provide information, maps, and directions as required.
Answer phones to assist guest service agents.
Show guestrooms and suites as needed and emphasize the hotel’s amenities with other miscellaneous support to Housekeeping.
Support the Front Office operation with miscellaneous tasks as necessary.
Education & Experience
A High School diploma or equivalent is required and/or experience in a hotel or a related field is preferred.
Must have a valid driver's license for the applicable state.
Must not have any moving violations on driving record.
Physical requirements
Flexible and long hours are sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, 50 pounds of force frequently and up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift.
Anticipated Pay Range & Additional Job Information
Pay range $17.00 - $20.00 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
