Job Description

Value Engineer, London

Our client is building a team of Value Engineers who operate across the full revenue cycle, from pre-sales through to customer success. You will be in front of clients from day one, translating complex AI and automation capability into concrete business outcomes.

This is not a hand-holding role. You will be thrown into live client situations and expected to figure it out. If that energises you, read on.

What you will be measured on

- New Logo ARR - new business you help close.

- NRR - renewals and expansions you own.

You own both sides of the revenue equation. New logo ARR reflects your ability to build conviction with new clients, and NRR reflects the long-term value you create for existing ones.

Commission

Commission is uncapped and tied directly to the ARR you influence. Rates below apply on top of base salary.

• New Logo ARR - closed ARR, 1%

• Renewals - renewed ARR, 1.5% to 2.5%

• Upsells - incremental ARR, 3%

Renewal rate varies based on deal complexity and growth achieved.

What you will do

• Lead discovery sessions and value workshops with business stakeholders at enterprise clients.

• Build the commercial case, including ROI models, use case briefs, and success metrics.

• Own pre-sales from first technical conversation through to signed contract.

• Manage post-sale outcomes, including onboarding, adoption, expansion, and renewal.

• Work directly alongside sales to accelerate pipeline and close.

• Develop reusable collateral such as playbooks, templates, and benchmarks that compound across the team.

• On each deal, you will work with a sales person and a tech lead, with strategic support from the CEO, AI transformation leads, and Head of Value Engineering on a case-by-case basis.

The team

You will join a Value Engineering team of four, reporting directly to the Head of Value Engineering. The team operates with significant autonomy, with direction set but execution owned by you.

You will work closely with Sales as a peer, not a support function. Your KPIs will reflect that.

What our client is looking for

Experience

• 3 to 10 years in customer success, value engineering, solutions consulting, or a hybrid pre/post-sales role at a software or AI business.

• Track record of working across the deal lifecycle, not just one side of it.

• Comfortable in ambiguous, fast-moving environments with minimal process infrastructure.

Approach

• Consultative: you diagnose before prescribing and lead with business outcomes.

• Stakeholder-facing: you sell to and partner with business decision-makers, not technical teams.

• Independent: you operate well with loose guidance and take ownership of your remit.

• AI-native: you automate your own workflows and bring that mindset to client engagements.

Communication

• Clear, confident, and direct, in writing and in the room.

• Able to turn complex capability into a one-page business case a CFO will read.

What this is not

• A role with a defined playbook waiting for you; you will help build it.

• A purely technical role; the work is commercial and business-stakeholder-led.

• A support function; you are a revenue owner.

• A role for someone who needs close management to thrive.

Logistics

• 2 days per week in the office in Hammersmith.

• A process including 1 to 2 interviews, a 3 hour challenge, lunch and interview, and a final interview.