Job Description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:

The VPM Manager is responsible for the planning, coordination, evaluation, and supervision of all project management and customer-facing activities and VPM staff members in the Validation Services Operations at Bangalore lab. This position encompasses service effectiveness and efficiency reviews, workflows development, continuous quality improvement and hands-on people management to drive the delivery of our services into the future.

The VPM Manager is accountable for:

• Leading a team composed of Validation Projects Managers (VPM) to achieve Validation Services business objectives and provide best-in-class, compliantservices to our biopharmaceutical customers served from the Bangalore Lab.
• Driving VPM team to achieve Ops goals, objectives and priorities. Ensuring successful and timely project completion (both customer projects and internal projects) and delivering customer satisfaction at the highest level.
• Building, managing and growing a high-performing effective team with staff members that apply their diverse skills and perspectives to achieve common goals.
• Managing efficiently and in a timely manner (on-time and within a timeframe communicated and agreed upon by customer) the steps in the Value Chain Process, meeting customer expectations and improving their experience, ensuring that all the needed information is captured in the PM tool and that all the elements are ready for a successful transmission to the Laboratory team for delivery.
• Being a driver for change and leading continuous improvement initiatives, projects and ideas with the objective being an optimized and efficient customer-centric delivery organization. Constantly be evaluating our tools, systems, and processes for improvement. Optimizing the VPM team organization. Planning, directing and implementing improvements in systems, processes and procedures to increase efficiency, productivity and quality. Constructively challenging the status quo. Supporting the Digital transformation and digitalization occurring in the operation.
• Partnering with peers in other VPM teams and actively participating in the community of practice. Being a Key player in VS Global projects to ensure their successful on-time completion and local buy-in and further implementation. Fostering a 2-way communication; cascading Global messages and info to VPM Team Members and sharing Local insights with Global teams.

Who you are:

Education: A post graduate in Life Science / Pharmacy / Microbiology / Biotechnology with PMP certification and practice.

Experience: With around 10+ years of experience

• A High-Energy manager - able to build and develop a team with different roles and job levels to collectively achieve excellent results.
• Excellent Customer Acumen – Customer-centric orientation, Experience in a customer-facing role
• Excellent entrepreneurial mindset with team spirit, respectful behaviour and very strong organizational and time management skills
• Demonstrated ability to bring to completion many projects simultaneously (mastering all components of project management: planning, cost, communication, …) and to manage change and implement improvement solutions (process, tools, organization…)
• Proven experience in developing, implementing and monitoring performance against KPIs.
• Pragmatic and outcome-oriented, results-oriented, striving for excellence
• Strong interpersonal, presentation, listening and communication skills
• Resilient and able to overcome setbacks. Ability to act with composure.

A PMP certification and practice will be an added advantage

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!