Job Description

The Valet & Bell Person transports luggage, parks and retrieves customers’ passenger vehicles, provides information and directions to guests, and extends a helping hand to all incoming and outgoing guests in accordance with Caesars Service training.

• Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guests’ arrival.
• Creates excitement through guest interaction and conversation.

• Drives and parks cars to designated area of Caesars parking lot.

• Executes four-star service by accurately transporting guests’ luggage to the room assigned after the registration process is completed.
• Picks up guests’ luggage upon departure and transports to transportation or delivers for storage.
• Safely returns any cars from the valet parking area back to customers.
• Provides “Fast and Flawless” guest service by providing guests with information regarding Hotel/Casino amenities, special events, and travel directions.
• Assists guests with room changes and maintains room key security.
• Actively participates in maintaining a “Spotless” and safe working environment.
• Completes required room slip information and submits and forwards to the appropriate personnel.
• Follows and ensures compliance with all established safety and security guidelines.
• Acts as a role model to other employees and always present oneself as credit to Caesars and encourage others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

• High school diploma or equivalent required.
• Prior experience as a Bell Person/Doorman or Valet Parking Attendant preferred.
• Active LA Driver’s License
• Must be able to obtain Responsible Vendor certification
• Must be able to read, write, speak and understand English.
• Ability to lift and carry baggage up to 100 pounds.
• Must possess excellent oral and written communication skills.
• Must possess excellent interpersonal, team building, and problem-solving skills.
• Must be able to get along well with co-workers and work as a team.
• Must be able to work any day of the week and any shift, including Holidays.

ADDITIONAL REQUIREMENTS

• Must genuinely like people and possess an outgoing personality.
• Ability to lift heavy luggage repeatedly.

• Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.

• Must be able to stoop, bend, and lift objects that weigh up to 100 pounds.
• Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.
• Must be able to respond to visual and aural cues.
• Must present a well-groomed appearance.
• Works closely with chemicals such as glass and hard surface cleaning solutions.
• Must be able to tolerate areas containing secondhand smoke.
• Must be able to work independently.
• Must be able to work and quickly maneuver inside and outside, sometimes-in temperatures in excess of 115 degrees and as cold as 10 degrees.