Job Description

InterContinental Wellington is a global five-star hotel in the heart of Wellington. It is the seamless and personal service that makes InterContinental Wellington one of the best luxury hotels in Wellington. We are looking for a Valet Porter who would join our energetic Concierge team to help provide that high quality experience

Your Day-to-Day
We are seeking a Valet Porter to join our dynamic team and contribute to providing an exceptional guest experience.

Your responsibilities:

• Greeting and assisting guests during arrival and departure
• Maintaining knowledge of hotel amenities and services to guide guests
• Managing luggage and packages for smooth check-ins and check-outs
• Offering recommendations and handling bookings for local attractions, dining, and transportation

• Assisting guests with valet car parking and safely managing guests' vehicles.

What we need from you

• A current, full or restricted New Zealand driving license required
• Excellent customer service skills with a friendly, approachable manner
• Strong communication and problem-solving abilities to handle guest requests efficiently
• Demonstrated knowledge of the local area and attractions
• Fit and able to lift heavy suitcases.

• Flexibility to work a range of hours – including weekends & public holidays

What we offer

We believe in rewarding hard work with some great perks, including:

• Paid birthday leave (because we think your special day should be celebrated!).
• Free meals
• Discounts on worldwide accommodation
• Discounts on Food & Beverage
• Full training
• Retail discounts to make your paycheck go further.

• Daily laundered uniforms – we’ve got you looking sharp, every day.

Plus, your career growth is in good hands. Through our lifelong development program, IHG career milestones, and transferable entitlements, you’ll be set for success. And of course, those amazing hotel perks like accommodation and food discounts make life even sweeter.