Job Description

Job Location: Marco Island Marriott Beach Resort - Marco Island, FL 34145

Salary Range: $11.00 - $14.00 HourlyJoin the AAA Parking family and work as a Valet! Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.

Key Responsibilities

1. Guest Interaction

• Greet and welcome all guests in a proper manner.
• Explain prices and the car retrieval procedure clearly to guests.
• Open hotel doors for guests and assist with luggage.
• Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.
• Assist guests with special needs or disabilities.

2. Vehicle Handling

• Fill out valet ticket properly and conduct vehicle damage check
• Retrieve and park vehicles for guests quickly and efficiently.
• Maintain keys in an organized and secure manner.

3. Appearance and Presentation

• Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.
• Ensure the valet area is clean, organized, and inviting.

4. Team Collaboration

• Work closely with the hotel staff to ensure smooth guest arrivals and departures.
• Communicate effectively with colleagues to coordinate valet operations.
• Support team members during busy periods or special events.

5. Safety and Security

• Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
• Report any accidents, injuries, or incidents to the supervisor immediately.
• Perform routine inspections of the valet area and equipment.

6. Maintain The AAA’s of Service

• Attitude: A positive, can-do attitude with a passion for providing exceptional service.
• Appearance: Impeccable grooming and a professional appearance, reflecting the high standards of our clients and AAA Parking.
• Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean driving record.
• Excellent communication and interpersonal skills.
• Basic English reading, writing, and communication skills.
• Strong attention to detail and ability to handle stressful situations with poise.
• Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).
• Flexible schedule based on business needs.
• Successfully pass a background and driving record check.
• Previous experience in hospitality or high-end customer service role preferred.