Job Description

• Greeting all patrons and responding to their questions.
• Ensure the safety and security of guest's keys in an orderly manner.
• Files guest's keys and tickets systematically to ensure efficient retrieval of guest's vehicles.
• Collection of guests payments by credit card or debit payment for valet parking.
• Knowledge of all special events and promotions available to guests.
• Ensure files are properly maintained in the software system to reflect the location of all vehicles parked in valet parking locations.
• Communicate with Valet Attendants to ensure parking claim tickets are completed correctly.
• Offers information to guests regarding directions and transportation needs.
• Comply with all uniform and appearance guidelines.
• All other duties as assigned.
  

• Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending, reaching, and crouching
• Copying & writing of numbers
• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
• Work area is subject to variable temperatures.

• HS diploma or GED.
• Casino/Hotel experience preferred.
• Experience within an upscale hotel and (2) years of customer service preferred.
• Valid Driver’s License
• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
• Must have good verbal and written communication skills.
• Skill in establishing and maintaining effective working relationships with co-workers. 
• Ability to read, write, and communicate verbally in English. 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.