Job Description

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Duties and Responsibilities:

• Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule; open hotel doors for guests during slow periods.
• Adheres to the guidelines of Rivers Casino parking and retrieval procedures.
• Explains to guests Rivers Casino parking and retrieval procedure to ensure guest satisfaction.
• Must strive to answer the valet phone within 3 rings and maintainprofessional telephone etiquette.
• Maintain proper storage and labeling of guest keys and tags.
• Keep the valet area and front of Casino entrance neat and free of trash.
• Maintain appropriate logbook or records during shift.
• Hand out valet tickets and perform damage inspections of all vehicles before parked.
• Hang coats and tag luggage for guests.
• Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
• Adherence to image guidelines is particularly essential for this high-guest contact position.
• All other duties as assigned.

Job Requirements:

• Excellent verbal and written communications skills.
• Must be able to run to/from vehicles.
• Must know and abide by all applicable federal DOT, state, and local driving regulations.
• Must be at least 18 years of age.
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process
• Must be able to work flexible hours including evenings, weekends, and holidays
• Ability to obtain and maintain all necessary licensing
• Frequent walking, standing, kneeling, twisting, bending, and lifting

Perks that Work!

• Medical, Dental, Vision, and Life Insurance*
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year*
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement*
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts

*Full-Time positions only