Job Description

Luxury Hotel Valet Attendant – Madison, WI

Location: Multiple hospitality properties in Madison

Potential Earnings: $20.00+ per hour, including base pay and tips

Starting Base Pay Range: $12.00 - $13.00 per hour, depending on property

Job Type: Full-time and part-time

Schedule: Day, evening, overnight, weekend, and holiday shifts

The posted range reflects the hourly wage PMC reasonably expects to pay for this position. Starting pay may vary within the range based on location, experience, qualifications, schedule, and property assignment. Tips are additional and vary by hours worked, guest volume, and customer interactions. Tips and total earnings are not guaranteed.

Join PMC’s Hospitality Team

Parking Management Company (PMC) is hiring friendly and dependable Valet Attendants for luxury hotels throughout Madison.

You will safely park and retrieve vehicles while providing professional guest service. This position is ideal for someone who enjoys staying active, working with people, and earning tips in a fast-paced environment.

What You’ll Do

• Welcome guests with warmth and professionalism.
• Safely park and retrieve vehicles.
• Assist with vehicle drop-off, pickup, luggage, and directions.
• Inspect vehicles and document existing damage.
• Organize keys and help manage traffic flow.
• Respond promptly to guest questions and requests.
• Protect guest privacy and maintain discretion.
• Keep the valet area clean, safe, and organized.
• Follow safety, uniform, attendance, and tip-reporting procedures.
• Support team members during busy periods.

What We’re Looking For

• Valid driver’s license and reliable transportation.
• No more than three moving violations within the past three years.
• Ability to pass background and motor vehicle record checks.
• Strong communication and customer-service skills.
• Professional appearance and dependable attendance.
• Ability to remain calm in a busy environment.
• Availability to work assigned nights, weekends, or holidays.
• Ability to operate automatic and manual-transmission vehicles when required.

Previous valet, hotel, restaurant, or customer-service experience is preferred but not required.

Physical Requirements

• Stand, walk, run, and remain active for extended periods.
• Enter and exit vehicles frequently.
• Lift or carry up to 50 pounds.
• Work outdoors in varying weather conditions.
• Work safely around moving vehicles.

Reasonable accommodations may be provided to qualified individuals with disabilities.

Benefits and Career Growth

Benefits vary based on eligibility and may include:

• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid training
• Bonus opportunities
• Leadership development and career advancement
• Tuition assistance—up to $5,250 annually
• Nationwide employee discounts

About PMC

PMC provides hospitality-focused parking services for hotels, resorts, restaurants, healthcare facilities, and event venues nationwide. Learn more at ParkingMgt.com.

Equal Employment Opportunity

PMC is an equal opportunity employer. This position is non-exempt and eligible for overtime under applicable law. Employment is at will, subject to applicable law, and a 120-day introductory period applies.