Job Description

Valet Attendant
• Austin TX
• Full-Time or Part-Time
• Hourly Pay + Tips

Parking Management Company (PMC) is hiring Valet Attendants in Austin Texas to provide safe, efficient parking services and exceptional customer service. As a Valet Attendant, you will greet guests, park and retrieve vehicles, and help create a welcoming first and last impression for hotel and hospitality guests.

This role is ideal for individuals who enjoy customer service, working outdoors, and fast-paced hospitality environments.

Key Responsibilities
Guest Service
• Greet guests and provide friendly, professional valet service
• Assist with vehicle drop-off and retrieval
• Answer guest questions and provide directions when needed

Vehicle Handling
• Safely park and retrieve guest vehicles
• Conduct vehicle damage inspections upon arrival
• Record parking locations on valet claim tickets
• Follow proper key handling and vehicle security procedures

Safety & Compliance
• Follow company safety guidelines and operational procedures
• Maintain accurate attendance and timekeeping
• Report tips according to company policy

Teamwork & Professionalism
• Maintain a clean and organized valet area
• Support team members to ensure smooth operations
• Arrive on time, in uniform, and maintain professional appearance

Qualifications
• High school diploma or GED preferred
• Customer service or hospitality experience preferred
• Valid driver’s license required
• Reliable transportation
• Acceptable motor vehicle record (no more than 3 moving violations within 3 years)
• Ability to pass a background check

Skills
Successful Valet Attendants demonstrate:
• Strong customer service and communication skills
• Ability to work in fast-paced environments
• Reliability and professionalism
• Commitment to safety and vehicle care

Physical Requirements
• Ability to stand and walk for extended periods
• Lift up to 50 lbs
• Work indoors and outdoors in varying weather conditions
• Availability to work evenings, weekends, and holidays

Pay Transparency
Parking Management Company is committed to pay transparency and equitable compensation and complies with all federal, state, and local wage and employment laws.

Additional Compensation and Benefits
• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA)
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Valet Attendant
Department: Valet Parking Division
Reports directly to: Valet Supervisor / Guest Service Coordinator
Schedule: Full-time / Part-time
Status: Non-Exempt
Compensation: Hourly rate plus tips opportunities
(Rates can vary by market / Tips based on service performance and customer interactions)