Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

About the role

Sorts, processes and finishes Guest Clothing and Employee Uniforms to exacting standards. Retrieves and delivers clothing from Guests for processing.

ESSENTIAL FUNCTIONS

• Answers telephone calls from guests requiring cleaning or pressing services. Logs the request and goes to Guest Room to pick up the clothing that needs service. Ascertains time completed goods are required. Counts the items and gives guest a completed receipt. Marks guest clothing for identification. (15%)

• Sorts guest items for appropriate action (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment, using the appropriate temperature and chemicals. Once processed, folds or hangs the clothing as desired. Delivers clothing to guest at time desired. (25%)

• Sorts employee uniforms for appropriate action (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment using the appropriate temperature and chemicals. Once processed, hangs and transports clean uniforms to Housekeeping. (30%)

• Operates and maintains washer, dryer, dry cleaning machine, steam tunnel, presser and iron. Reports any problems or deficiencies to manager. (10%)

• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)

• Works harmoniously and professionally with co-workers and supervisors. (10%)

NON-ESSENTIAL FUNCTIONS

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Laundry and Housekeeping.

What we offer:
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted rated for Marta and/or Parking

Schedule & Hours:

• Eight-hour shift; scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf