Job Description

• Greets customer at Valet Porte-Cochere, may assist in transporting luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless guest service experience.

• Safely drive guests vehicles to designated areas of Valet lots while completing the appropriate tasks including damage report, proper recording of space number, and delivery of keys to the cashier desk.

• Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage.

• Safely returns any vehicles from the Valet parking area back to customers while maintaining a safe speed and aware of surrounding activity while driving.

• Reporting any and all issues and concerns immediately to a supervisor.

• Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift

• Exhibits a sincere desire and compliance with all guest requests.

• Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look.

• Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting

• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• Must be able to get along with co-workers and work as a team to support smooth operations.

• Must present a well-groomed appearance.

• Maintain a clean, organized, and safe valet area.

• Complies with regulatory, company and department policies and procedures, security guidelines and departmental SOPs.

• Performs all other related and compatible duties as assigned.

• Extends an appropriate closing for all interactions, providing the guest with a feeling

• Delivers Caesars Entertainment Family-Style Service at all times.

• Must be able to work and quickly maneuver inside and outside casino in varying weather conditions and temperatures.

• Ability to lift or assist with luggage as needed.

• Must be able to read, write, speak and understand English.

• High school or GED required.

• Must have a valid driver’s license with clean driving record.

• Prefer to be able to drive both automatic and manual transmission vehicles.

• Previous hospitality, hotel or valet parking experience preferred, but not required.

• Excellent customer service, interpersonal, verbal and written communication skills.

• Ability to work a flexible schedule including weekends and holidays.