Job Description

POSITION SUMMARY

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
• Exclusive training and leadership development programs
• Recognition and rewards for exceptional service
• Preferential Members Rates at Marriott Hotels Globally
• Dining & Wellness discounts for your family and you
• Medical Insurance Coverage
• An HR team dedicated to your success and wellbeing

The Valet Attendant is responsible for providing exceptional guest service by promptly and safely parking and retrieving guest vehicles while creating a warm, personalized arrival and departure experience. The role embodies The Ritz-Carlton Gold Standards and ensures every interaction reflects the brand's commitment to luxury service excellence.

Key Responsibilities

• Greet guests warmly upon arrival and departure.
• Assist guests with vehicle parking and retrieval in a timely and professional manner.
• Open vehicle and hotel entrance doors for guests as appropriate.
• Handle guest luggage and coordinate with Bell Services when required.
• Issue and collect valet parking tickets accurately.
• Safely operate guest vehicles while adhering to traffic laws and hotel policies.
• Inspect vehicles for pre-existing damage and report findings as necessary.
• Maintain the cleanliness and organization of valet parking areas.
• Provide information regarding hotel facilities, restaurants, and local attractions.
• Respond promptly to guest requests, concerns, and inquiries.
• Follow all safety, security, and cash-handling procedures.
• Maintain confidentiality and security of guest property and vehicle keys.
• Support Front Office and Guest Services operations as required.

Candidate Profile Education & Experience

• High school diploma or equivalent preferred.
• Previous experience in valet parking, guest services, hospitality, or customer service is an advantage.
• Experience in a luxury hotel environment preferred.

Skills & Competencies

• Valid Qatar driving license (mandatory).
• Ability to drive automatic and manual transmission vehicles.
• Excellent customer service and communication skills.
• Professional appearance and grooming standards.
• Ability to work in a fast-paced environment.
• Strong attention to detail and safety.
• Basic English communication skills; additional languages are an advantage.
• Ability to stand and walk for extended periods.

Physical Requirements

• Frequently stand, walk, bend, and lift luggage or items up to 25 kg.
• Work outdoors in varying weather conditions.
• Ability to respond quickly and safely while handling guest vehicles.

Marriott/Ritz-Carlton Core Competencies

• Put People First
• Pursue Excellence
• Embrace Change
• Act with Integrity
• Serve Our World

Working Conditions

• Rotational shifts including weekends, public holidays, evenings, and overnight shifts as required by operational needs.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.