Job Description

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Job Posting Title

VA Student Assistant

Position Type

Intern

Department

LSUAM AA - EM - Rec - FAS - FA - Veterans (Heather Marie Kimball (00010147))

Work Location

1141 Ruffin G. Pleasant Hall

Pay Grade

Job Description

Under the Supervision of the VA Coordinator in Veterans Affairs, the VA Student Worker is generally responsible for assisting in the operations of the VA School Certifying Official. The following duties are responsibilities of this position.

GENERAL FUNCTIONS AND RESPONSBILITIES

• Exhibit a clear understanding of the policies and procedures of the University and of the Office of Veteran Affairs by following the proper chain-of-command where any work-related issues are concerned.
• Be knowledgeable in all aspects of Veteran Education Benefits as well as other key areas of the University.

TASK STATEMENTS

• Answer incoming telephone calls from prospective veterans, veteran dependents, parents, and current students [Veteran population] that supports that University's recruitment and retention goals.
• Work at the reception desk.
• Answer incoming emails from the veteran population.
• Arrive on-time to your assigned shift.
• In the office and on official business outside the office, always represent the University and the Office of Veteran Affairs in a professional manner by maintaining a professional appearance, a positive and helpful attitude and a cooperative spirit.
• Complete all other duties as assigned by the VA Coordinator.

Office Work

Student workers will be responsible for assisting the VA School Certifying Official in processing VA enrollment forms, data entry, answering phone calls from students in reference to VA benefits, answering emails from the VA inbox, filing student records, and speaking with students at the front desk.

Additional Job Description

Special Instructions

Please submit a completed application. For questions or concerns regarding this application, please contact Ines Johnson at inesj@lsu.edu.

Skills Needed:

Preferred Skills:

Posting Date

September 15, 2026

Closing Date (Open Until Filled if No Date Specified)

September 29, 2026

Additional Position Information

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N)

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

HCM Contact Information

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.