Job Description

About Disability Law Group

Every day we strive to foster a culture that is accepting, dynamic, and empathetic. Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values – listen, invest, vigor, empathy, and solutions – drive us to be better and do better for our clients. Our team consists of Receptionists, Law Clerks, Intake Administrators, Application and Appeal Specialists, Intake Specialists, Records Managers, Case Managers, and Attorneys.

We want our employees to be happy and healthy, internally and externally. To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.

The VA Accredited Agent plays a crucial role in supporting Michigan veterans and their families in obtaining the benefits they have earned through their service. This position involves providing expert representation before the Department of Veterans Affairs (VA) for claims and appeals, ensuring compliance with federal regulations, and advocating for veterans' rights throughout the benefits process. The ideal candidate will have a deep understanding of VA claims procedures, strong advocacy skills, and a compassionate, client-focused approach.

Key Responsibilities:

Client Representation:

• Represent veterans in claims for VA benefits, including disability compensation, pension, and dependency and indemnity compensation (DIC).
• Prepare, submit, and track claims and appeals, including representation at Board of Veterans’ Appeals (BVA) hearings.
• Draft legal arguments and prepare clients for testimony.

Case Management:

• Conduct thorough reviews of medical and service records to build strong cases for claims.
• Maintain detailed case files, ensuring all documentation meets VA requirements and submission deadlines.
• Communicate regularly with clients regarding claim status and next steps.

Advocacy and Client Support:

• Guide veterans and their families through the VA claims process, explaining their rights and available benefits.
• Assist clients with gathering necessary evidence, including medical opinions and service documentation.
• Act as a liaison between clients, medical providers, and VA officials.

Compliance and Accreditation:

• Ensure adherence to VA regulations and maintain active VA accreditation status.
• Stay informed about changes in VA policies and veteran resources.

Community Outreach and Education:

• Conduct informational sessions and workshops for veterans and their families on available benefits.
• Collaborate with local veteran service organizations (VSOs) and community groups to support outreach efforts.

Internal Support:

• Provide training and guidance to staff on VA claims processes and updates.
• Contribute to developing best practices for veteran representation within the firm.

Qualifications

·Education

• • Bachelor’s degree in Law, Social Work, Political Science, or a related field. Juris Doctor (JD) preferred but not required.

·Certification

• • VA Accreditation as an agent is required
  • A PIV card is required for this role.

·Experience

• • Minimum of 2-3 years of experience advocating for veterans or handling VA claims.
  • Experience working within the veteran community is highly preferred.

·Skills

• • Deep understanding of VA benefits and claims processes.
  • Excellent verbal and written communication skills.
  • Ability to interpret complex medical and service records.
  • Proficiency in Microsoft Office Suite and case management software.

·Core Competencies

• • Strong advocacy and negotiation skills.
  • Attention to detail and commitment to accuracy.
  • Compassionate, client-centered approach.
  • Ability to manage multiple cases and deadlines effectively.
  • Ethical integrity and commitment to confidentiality.

Working Conditions

• Flexible remote or hybrid work within Michigan.
• Occasional travel within the state to meet with clients or attend hearings.
• Ability to handle sensitive conversations with clients experiencing emotional or stressful situations.

Benefits

• Competitive salary- $65,000 - $85,000 and will include the opportunity to earn up to $3,000 annually in performance-based KPIs in addition to the base salary.
• Health, dental, and vision insurance options (e.g., Blue Cross Blue Shield of Michigan)
• 401(k) plan with employer match (up to 3.5%)
• Generous PTO policy
• Professional development opportunities and tuition reimbursement