Job Description

Job Title: Pre-sales Manager
Salary Range: 9,000 16,000 RMB (monthly)
Location:
Employment Type: Full-time

We are looking for experienced Pre-sales Managers who can serve as the technical bridge between customers and internal teams. This role takes ownership of the full customer engagement cycle from pre-sales support to project leadership ensuring seamless communication, high-quality delivery, and long-term technical partnership.

Key Responsibilities

• Own and manage the technical interface with customers, ensuring clear communication and alignment on project goals.

• Deliver full-spectrum pre-sales support: understand customer needs, prepare technical documentation, and provide product demos.

• Act as Customer Project Owner, managing project planning, timelines, and resources to ensure successful delivery.

• Define detailed technical specifications, testing elements, and implementation requirements.

• Provide continuous technical support, addressing customer inquiries and troubleshooting issues.

• Analyse RFI/RFP requirements and prepare complete responses.

• Build product testing plans and execute them.

• Assess customer business processes and identify technical solutions and partnership opportunities.

• Support sales teams to enhance process efficiency and synergy across accounts.

• Provide feedback to product marketing and technical teams for roadmap refinement.

• Assist in positioning new/existing products with customers, including roadmap presentations.

• Offer expert support or training to other technical consultants.

• Share insights on technical issues, products, and internal processes.

• Proactively evaluate current tools and workflows and suggest improvements.

Qualifications

• BTech/BE/BS/MS in Electrical, Electronics & Communications, or Computer Science.

• 8+ years of relevant experience.

• Experience in technical consulting, pre-sales, or product management is a major plus.

Preferred Experience

• Ability to support product strategy discussions.

• Background with SIM/eSIM platforms (SMDP+, SMDP/SMSR, Entitlement Server).

• Strong knowledge of GSMA/3GPP specs: SGP 01/02, SGP 21/22, SGP 31/32, SIM Alliance, etc.

• Experience working with mobile operators.

• Advantageous if fluent in additional international languages.

Personal Attributes

• Strong customer and business orientation.

• Innovative problem-solver with strong conceptual thinking.

• Highly organised, detail-oriented, and disciplined.

• Self-driven, independent, and capable of handling multiple priorities.

• Willing to travel for customer meetings, workshops, and site visits.