Job Duck

V108- Personal Injury Intake and Case Manager

Job Duck  •  United States (Remote)  •  1 hour ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

At Job Duck, we connect talented professionals with growing law firms that need dedicated team members to help drive case progress and deliver exceptional client service. We are seeking a Personal Injury Intake and Case Manager who is passionate about helping clients navigate the legal process while ensuring cases move forward efficiently. In this role, you will serve as a key point of coordination between clients, medical providers, insurance companies, courts, and legal staff. The ideal candidate is proactive, empathetic, highly organized, and eager to take ownership of responsibilities without constant supervision. If you thrive in a fast paced environment, enjoy solving problems, and take pride in keeping cases on track, this could be an excellent opportunity for you.

•Monthly compensation: 1220 USD to 1320 USD

Responsibilities include, but are not limited to:

  • Identify and resolve case bottlenecks proactively
  • Track deadlines and outstanding items to ensure timely completion
  • Coordinate with attorneys and legal staff regarding next steps and case developments
  • Provide case updates and maintain regular communication with clients
  • Maintain accurate and organized records within the case management system
  • Follow up on outstanding requests with clients, medical providers, insurance companies, and third parties
  • Report claims and assist with claim related processes
  • Communicate with courts regarding case related matters and updates
  • Monitor case progress and help move files through each stage of the case lifecycle
  • Request and obtain medical records and supporting case documentation
  • Conduct client intake activities and gather necessary information and documentation

Requirements:

•Timezone: • Eastern Standard Time (EST)

•Schedule: • Monday through Friday 8:30 AM to 5:30 PM EST

•Prior experience as a Personal Injury Case Manager, Intake Specialist, or Legal Assistant

•Strong understanding of personal injury case workflows

•Experience handling client communications and case documentation

•Ability to manage multiple active cases simultaneously

•Software and Tools: NEOS by Assembly, RingCentral, Microsoft Office Suite

•Excellent follow-up and organizational skills

•Ability to work independently and proactively

•Strong attention to detail

•Willingness to learn new processes and assume additional responsibilities as needed

•Proactive and self motivated mindset

•Strong follow through and task ownership

•Ability to prioritize multiple deadlines effectively

•Empathetic and client focused communication style

•Professionalism and confidentiality

•Critical thinking and problem solving skills

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Job Duck

About Job Duck

We help incredible people find amazing careers working from home for a United States-based business.

Industry
HR & Recruiting
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
Unknown
Social Media