Job Description

We are seeking a talented UX/UI Designer to join our dynamic team in Marrickville. In this 6 month contract role (parental leave cover), you will play a crucial part in enhancing user experiences and creating visually appealing interfaces for our digital products. Your expertise will help us deliver innovative design solutions that meet the needs of our users and align with our business objectives.

About you

You're a UX/UI Designer who knows how to balance user needs with business goals. You're comfortable across the full design process — from planning and conducting user research through to prototyping, testing and delivering polished, accessible interfaces.

You bring:

• strong technical design knowledge
• a solid understanding of WCAG Level AA accessibility standards, ensuring your designs work for everyone
• natural analytical skills, using data and insights to inform your design decisions rather than relying on assumptions.

You thrive in collaborative, agile environments, working closely with stakeholders and cross-functional squads to align on goals and iterate on solutions. You communicate design rationale clearly and confidently, whether presenting to a small team or a broad group of stakeholders.

Adaptable and pragmatic, you're energised by ambiguity and comfortable facilitating ideation sessions to solve complex problems. Most importantly, you're passionate about creating intuitive, user-centred digital experiences that make a genuine difference.

About the role

The UX/UI Designer is responsible for digital design and interactive functionality for CHOICE’s audience. Seeking varying aspects of the design, the UX/UI Designer aims to ensure CHOICE creates a product design that meets customers needs, is efficient and meets organisational goals.

Responsibilities:

• User Research and Analysis

• Conduct user research to identify user needs, pain points and behaviours.
• Employ qualitative and quantitative data to gather insights.
• Plan and execute user research activities, including user interviews, surveys and usability testing.
• Analyse user research data to identify insights and inform design decisions.

• Design Execution

• Work within the UX/UI design process to ensure consistency and effectiveness.
• Collaborate with stakeholders and agile squads to ensure alignment on design goals.
• Identify and resolve usability and accessibility issues.
• Create both low and high fidelity prototypes to validate with users.
• Create interaction models and user flows to ensure a smooth and intuitive user experience.
• Maintain design consistency across all products and platforms.
• Present designs to a wide range of stakeholders.

• Solution Design

• Coordinate, lead and facilitate internal ideation sessions using a variety of methods (Design Sprint, Service Design mapping).
• Validate ideation initiatives against user needs, business objectives and operational constraints.
• Iterates on proposed solutions based on feedback..

About CHOICE

CHOICE is a not-for-profit, consumer advocacy organisation and ethical workplace that walks and talks the organisational values truth, help and impact. We believe a diverse and inclusive workplace creates a positive working environment for all employees that helps us better represent Australian consumers. We're committed to accessibility and flexibility in the workplace and encourage applications from a diverse range of people.

CHOICE Benefits

CHOICE offers a comprehensive suite of benefits to support wellbeing, growth and work-life balance. Some of which include flexible working arrangements, additional leave entitlements and generous parental leave entitlements, Employee Assistance Program (EAP) for free and confidential counselling, in-house wellbeing initiatives, opportunity to make pre-tax super contributions and novated leasing, discounts on membership and CHOICE tested products and many more!

CHOICE’s commitment to Diversity, Equity & Inclusion

CHOICE is committed to creating a fair and inclusive hiring environment, welcoming diverse backgrounds, and promoting a culture where individuals are valued and respected.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

We are also committed to providing reasonable accommodations throughout the recruitment process. If you have any specific needs, please let us know and we will do our best to accommodate them.

Apply Now:

To submit your application, follow the prompts to apply including your cover letter and resume (submit as one document if you are unable to submit both documents separately by Friday 21 August 2026. We will prioritise replying to the candidates we would like to proceed with.

For more information for this role and upcoming role opportunities, see our CHOICE Careers page on our CHOICE Website.