Job Description

We are on a mission to transform how tradespeople manage their businesses and positively impact their lives. We hire energetic individuals to help build something special that will revolutionise the industry and significantly benefit our customers. Our goal is for millions of people around the world to use Tradify.

We are looking for a dedicated, passionate, and highly capable individual to join our UX design practice. This team is responsible for delivering the Tradify product experience and supporting various aspects of the business. We need someone eager to make a significant impact on the business and in the daily lives of our incredible user base.

This role involves gaining a deep understanding of the challenges faced by tradies and using that insight to create meaningful product experiences. Additionally, you will have the opportunity to define, design, and collaborate closely with the engineering team to bring these solutions to life.

If you thrive on design thinking, a relentless pursuit of designing awesome user experiences, and ultimately helping people succeed, you’re gonna fit right in. On a typical day, you might do some of the following:

• Kick off the morning with coffee and a catch-up with a diverse range of team members.
• Meet with the Engineering team to share prototypes for a new mobile feature you are working on.
• Work with the Research and Insights team on what we know about how customers carry out quoting through to invoicing to help paint the journey we are focussing on.
• Participate in a discussion about a customer problem and the process we will use to uncover a solution.
• Review engineering work and sit with a developer to finely tune the end result to ensure the user experience is as awesome as you had imagined.
• Go deep on a new solution for the latest cycle, discovering user needs, co-designing with tradies, and helping define technical specs to supply to engineers.

What is a Cycle you say? Glad you asked!

We work in what we call Cycles, which can last for a given amount of time - like 6 weeks. Each cycle has a dedicated team to design, develop and test solutions that have been recommended to the business by Product Managers. You'll work alongside both of these teams, ensuring the intended experience is delivered to a high standard using your awesome UX skills.

Requirements

You’re going to be a great fit for this job if you:

• Have a bachelor's degree plus 2 years of experience in interaction design or an equivalent combination of relevant education and experience.
• Extensive experience in a leading-edge digital or UX design company and practices.
• A great understanding of concepts of interaction design, user testing and user experience.
• Have a foundation of design fundamentals such as typography, layout, colour theory, and branding.
• Have a technical understanding of HTML & CSS, responsive layouts and mobile app design.
• Are focussed on the quality of the user experience as much as the aesthetics of the user interface.
• Enjoy participating in a high-performance team-oriented environment to deliver sophisticated digital solutions.
• Can serve as a subject matter expert for user-centered design practices and UX design.
• Are highly organised with great attention to detail.
• Have excellent written and verbal communication skills.
• Believe that tradies do important work and that supporting them to success is an awesome job.
• Want to do work that improves other people’s lives, but also believe it should be fun.

In this role, you’ll report directly to our Design Director, but beyond that, you’ll be working across a Product team where everyone shares the same purpose and pitches in as needed.

Benefits

Tradify is a fast-paced, action-oriented and sometimes unpredictable and challenging work environment, where our company values underpin everything we do. We focus on providing a fun and welcoming culture and offer a comprehensive remuneration and benefits package. We care deeply about diversity and inclusion and ensuring the Tech space in Aotearoa reflects our diverse communities.

For the right candidate, we offer a great benefits package,

• Hybrid Working 3 office/2 home
• Wellbeing days
• Giving back days
• Southern Cross Health Insurance
• A Dog-Friendly office
• A values-based culture

Interested? Get in touch