Job Description

We are looking for an experienced UI & UX Designer who is excited about our mission and eager to join a dynamic team. As our first UI & UX Designer, you will play a critical role in shaping the way that Twentyeight Health’s mission is translated into a tangible product for our users. You will be overseeing and executing the UI & UX design and implementation to continue to evolve Twentyeight Health’s digital platform and to launch new healthcare offerings.
Twentyeight Health’s product development and tech implementation methodology is inspired by the [Shape Up Basecamp](https://basecamp.com/shapeup/shape-up.pdf). As a part of this methodology, you will work closely with the engineering team to create intuitive, beautiful and pragmatic designs that meet the project goals.
Manager
You will report directly to the President & Chief Product Officer, [Amy Fan](https://www.linkedin.com/in/amychfan/), and work closely with the engineering team lead. Additionally, you will be interacting with cross functional team members including our Director of Marketing and our Customer Experience & Operations Managers.
Responsibilities
- Create user-centered designs by understanding our user needs and business requirements.
- Collaborate closely with team members to translate user pathways into design solutions.
- Develop standard UI components and style guides for company-wide use, and create consistent, intuitive architectures.
- Effectively communicate your designs to software engineers and other key stakeholders.
- Work collaboratively with software engineers to create beautiful, effective, and feasible designs and to convert designs into a working product.
- Support the engineering team to make sure features are implemented as intended as a part of the QA process.
- Address product, marketing and business needs.
- Conduct industry research and stay up-to-date on best practices, competitor UI designs and emerging technologies.
Requirements
We are looking for exceptional candidates who have:
- 4+ years of professional UI & UX design experience.
- Flawless attention to detail and a keen eye for aesthetics.
- Focus on creating inclusive, seamless and intuitive user experiences and user interfaces.
- Expertise in various design solutions including wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- A strong proficiency in responsive design and grid principles.
- Professional proficiency in Spanish (bonus)
Attributes we look for
- Self-starter able to thrive in a fast-paced, remote working environment.
- A strong team player who can collaborate effectively with different stakeholders but can work independently too.
- Excellent multi-tasking and time-management skills, with the ability to prioritize tasks.
- Track record of consistently delivering excellent results against ambitious timelines.
- Embrace learning and feedback, and have a desire to learn and grow as a designer.
- Passion for our mission to advance health equity and supporting women.
- We are looking for teammates who are kind, humble, and don’t take themselves too seriously!
Our cultural values
- Passion for our mission to increase women’s health access to underserved communities
- Putting people first
- Do what’s right
- Inclusivity
- Having a growth mindset
Hiring Process
It will be 3 rounds of interviews:
- R1: 20-minute fit interview with Amy
- R2: Take-home exercise
- R3: 30-minute interview with Amy + 30-minute interview with Eric (Head of Engineering) or Bruno (CEO)