Job Description

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Job Responsibilities:

• Write, edit, and maintain high-quality UX content across digital products, including web, mobile apps, and service platforms in both English and Arabic
• Create clear, concise, and user-centered microcopy, including labels, buttons, tooltips, notifications, onboarding flows, and error messages
• Collaborate closely with UX designers, product managers, and developers to ensure content aligns with user journeys, design systems, and product goals
• Contribute to and work within established content style guides, voice and tone systems, and bilingual content standards
• Ensure all content is culturally relevant, accessible, inclusive, and aligned with localization best practices
• Participate in design reviews, content workshops, and usability testing to validate and refine content solutions
• Maintain consistent terminology and messaging across all digital touchpoints, ensuring coherence within the design system
• Support continuous improvements to the client’s content strategy by identifying gaps, simplifying complex interactions, and providing UX writing recommendations
• Use tools such as Figma, Ditto, Frontitude, or Lokalise to collaborate, manage, and deliver content efficiently
• Work with cross-functional teams to ensure content meets technical, business, and user experience requirements

Job Requirements:

• Native-level proficiency in both English and Arabic (written and spoken)
• 3–5 years of professional experience in UX writing, content design, digital copywriting, or related fields
• Strong portfolio showcasing user-focused content across digital products (web, mobile, or conversational interfaces)
• Solid understanding of UX principles, user flows, information architecture, and interaction design basics
• Experience creating microcopy, onboarding content, error states, and transactional messaging
• Ability to adjust tone of voice and writing style for different audiences and contexts
• Experience working with design systems, pattern libraries, and reusable content components
• Strong collaboration skills, working closely with designers, PMs, engineers, and localization teams
• Familiarity with localization workflows and cultural considerations for bilingual content
• Knowledge of accessibility standards and inclusive language requirements
• Experience in government services, fintech, or B2C digital product environments is preferred
• Proficient in tools such as Figma, and content platforms like Ditto, Frontitude, or Lokalise