Job Description

REQ ID: 132193
JOB TITLE: UX Researcher
SALARY: £45,000 - £55,000
POSTING START DATE: 26/06/2026
POSTING END DATE: 10/07/2026
LOCATION: Manchester

Product Engineering at JLR is centred on innovation and creativity. From advanced driver assistance systems to developing the future of electric propulsion, the opportunities to create exceptional experiences for the future of motoring are wide-ranging. You'll work alongside industry experts to drive product strategy, manage programs, analyse performance, and lead transformation initiatives. Exceptional careers that bring world-renowned vehicles to life start here.

As a UX Researcher, you’ll help define how customers interact with a next-generation mobile platform used to purchase, track and manage their vehicles. You’ll turn insight into impact, influencing product direction while crafting your skills alongside talented designers, engineers and product teams. This is your chance to push boundaries, embrace change and help create modern luxury experiences that truly resonate.

WHAT TO EXPECT

You’ll be part of a multi-disciplinary team working at the forefront of innovation, connecting user insight with product development. With meaningful projects and wide exposure across the business, you’ll grow your confidence and capability in a role that values fresh thinking. Here’s what to expect:

• Planning and conducting qualitative and quantitative user research to evaluate features and uncover insight
• Analysing research findings and translating them into clear, actionable recommendations for design and development teams
• Collaborating with product, design and engineering teams to shape user-centred solutions and priorities
• Presenting research outcomes to stakeholders, influencing decisions across internal and external audiences
• Promoting user-centred design principles and contributing to continuous improvement in research practices

WHAT YOU’LL NEED

Along with a growth mindset and a passion for understanding people, there are several skills that will help you succeed here, including:

• Demonstrating experience in UX research or a related discipline, with a strong focus on user-centred design
• Applying qualitative and quantitative research methods and ethical data practices
• Communicating insights clearly and confidently to a range of stakeholders
• Collaborating effectively within agile, cross-functional teams
• Using research tools and, ideally, bringing exposure to mobile app or usability testing environments

At JLR, you’ll find a culture where individuality is celebrated and ideas are welcomed. You’ll have the chance to flourish, learn from the brightest minds and work on products that define modern luxury. With tailored benefits, flexible working and a strong focus on wellbeing, we support you inside and outside of work.

BENEFITS

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A competitive pension
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies
• Flexible working*
  
  

*Flexible working is offered for specific roles dependant on responsibilities. Please speak to the hiring team for details

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.