Job Description

User Experience Lead

Team: Product Management - Location: Stockholm

Pacera unifies financial close, consolidation and FP&A. With AARO, Aico and Mercur, finance teams combine trusted data with AI-driven insights to enable robust, scalable and intelligent processes for the Office of the CFO.

About the role

Pacera is looking for a visionary Senior User Experience Lead to define and own the future of how financial professionals interact with budgeting, reporting and business intelligence software. This is a rare opportunity to build a UX function from the ground up — shaping not just the interface, but the very paradigm through which finance teams plan, analyse and make decisions.

You will move Pacera’s users beyond the familiar constraints of spreadsheet-centric workflows into a new era of conversational, process-driven finance — an experience that is intuitive, intelligent and unmistakably Pacera. Across a portfolio of acquired products, you will create a unified design language that drives familiarity, trust and competitive differentiation

What you will do

• Paradigm Shift - Reimagine financial software UX; moving users from static, spreadsheet-driven processes to dynamic, conversational and process-guided experiences that transform how finance professionals think and work.

• Portfolio Unification - Bring cohesion and brand recognition across a suite of acquired products, creating a seamless, familiar Pacera experience that reduces learning curves and builds long-term user loyalty.

• Function Leadership - Build and lead the UX discipline alongside Product and Engineering — setting standards, tooling, processes and a culture of design excellence that puts Pacera’s experience head and shoulders above the competition.

• UX Vision & Strategy - Define and champion Pacera’s UX vision — establishing what world-class looks like in financial planning, reporting and intelligence software

• Reimagine how finance professionals interact with complex data, moving from manual spreadsheet-driven processes to intelligent, conversational and guided experiences

• Set the long-term design strategy across the product portfolio, ensuring every interaction is purposeful, elegant and differentiated

• Portfolio Design & Unification - Audit, assess and align the UX of Pacera’s portfolio of acquired products, building a unified design system and pattern library

• Create a consistent visual identity and interaction model that builds brand recognition and reduces learning curves across all solutions

• Drive the evolution of individual products toward a cohesive platform experience without disrupting existing user workflows

• Customer & Prospect Engagement - Lead customer discovery sessions, usability studies and co-design workshops with financial professionals to deeply understand real-world need

• Engage with prospects to demonstrate how Pacera’s UX is a genuine competitive differentiator — turning design into a commercial asset in the sales cycle

• Champion the voice of the user in product prioritisation, influencing roadmaps with evidence-based insight and research

• Cross-Functional Leadership - Work as a senior peer to Product Management and Engineering leads, embedding UX thinking into the product development lifecycle from discovery through delivery

• Build, mentor and grow a UX team - Hiring designers, researchers and content specialists as the function scales with the business

• Establish UX governance, design principles and tooling standards including design system, prototyping and research repositories

• Competitive Excellence - Monitor and analyse UX trends in financial software, fintech and adjacent markets to ensure Pacera remains ahead of the curve

• Use qualitative and quantitative data — analytics, NPS, session recordings and user interviews — to continuously improve the experience

• Position Pacera’s UX as a flagship differentiator in analyst briefings, sales cycles and marketing collateral

What we’re looking for

• 5+ years of UX / product design experience, with at least 2 years in a senior or lead capacity

• Demonstrable experience in B2B enterprise software — ideally financial, ERP, analytics or SaaS platforms

• Proven track record of leading UX across complex, multi-product environments or post-acquisition portfolios

• Experience building or significantly scaling a UX function, including hiring, mentoring and developing designers

• Deep expertise in user research, information architecture, interaction design and usability testing

• Strong systems thinking — ability to design for consistency and scalability across a product portfolio

• Proficiency in modern design and prototyping tools (Figma essential; design systems experience a strong advantage)

• Ability to translate complex financial concepts and workflows into intuitive, accessible interfaces

• Excellent stakeholder communication — able to present and defend design decisions to C-suite, customers and commercial teams

• A genuine belief that great UX can transform industries — and the ambition to prove it in the financial software space

• Comfortable with ambiguity and energised by defining something new, not just iterating on the familiar

• Collaborative and commercially aware — you understand that great design must serve both users and business outcomes

• Data-informed but instinct-led; you balance research rigour with creative confidence and conviction
  

What we offer

• Private equity–backed growth journey with strong strategic direction

• Salary range: 700,000 - 800,000 SEK Annual

• Strong benefits package

• Hybrid working options

About Pacera

Pacera is a financial operations software company supporting the Office of the CFO across planning, financial close, consolidation and reporting. With a unified platform consisting of three specialised products, Aico by Pacera, AARO by Pacera and Mercur by Pacera, we help finance teams run critical finance operations with accuracy, control and confidence.

Aico – automates and streamlines financial close processes

Mercur – powers FP&A, budgeting, forecasting, business intelligence and financial analytics

AARO – provides consolidation and group reporting solutions

Each product has a strong existing customer base with double-digit year-on-year growth. Together, the unified end-to-end SaaS platform is empowering finance and executive leaders with automation, compliance and actionable insights – enabling faster decision-making, enhanced governance, and visibility.

The company is headquartered in Stockholm, with offices in Sweden, Finland, Latvia, the UK and Kenya.

Backed by Accel-KKR, a global technology-focused investment firm, the group has ambitious growth plans driven by both organic expansion and acquisitions. We are now strengthening our operations by investing in key roles that support our platform and future scalability.

Apply now

This is a permanent, full-time position. The role will be based in our Stockholm HQ.

Our process typically involves an initial conversation with our recruitment team, a hiring manager interview, and a final stage interview including a role specific task.

We warmly welcome your application.