TOPdesk

UX Designer - Design Systems (m/f/d)

TOPdesk  •  Kaiserslautern, DE (Onsite)  •  1 month ago
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Job Description

TOPdesk is an international Software company specializing in service management with 700 employees in 8 countries and 5,000 customers worldwide. For our office in Kaiserslautern, Delft or Budapest, we are looking for a UX Designer - Design Systems (m/f/d)*.

Your environment

As a UX Designer - Design Systems, you’ll join a multidisciplinary product enablement team, collaborating closely with Product Managers, Engineers, and other UX Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.

  • Adapt the design system to enable accurate prototyping with AI tooling
  • Own components, patterns, and usage guidelines from definition to delivery.
  • Proactively identify gaps in the enterprise system and translate insights into accessible, inclusive, and scalable solutions.
  • Create prototypes to demo, test, and communicate component behavior to stakeholders.
  • Facilitate ideation and problem-solving with teammates and stakeholders.
  • Ensure consistency and efficiency across the system; propose new components or improvements when needed.
  • Define how design and code intersect, including AI-driven and token-aware surface needs.
  • Validate and refine components through feedback, usability testing, and data analysis.
  • Deliver clear documentation and handover materials for seamless developer implementation.
  • Collaborate closely with Product Managers, Engineers, and Designers to shape system decisions.
  • Contribute to raising design maturity and improving design processes across the organisation
  • Stay current on emerging trends, tools, and best practices in design systems and AI tooling.

Qualifications

  • 5+ years of professional UX design experience
  • Degree or vocational qualification in design, HCI, or a related field.
  • Deep knowledge of design systems; not just how they work, but why.
  • Hands-on experience integrating design systems with AI tooling and token-based interactions.
  • Skilled in Figma for component and pattern design, prototyping, and documentation.
  • Experienced working across design, engineering, and accessibility.
  • Confident driving strategic decisions in a product triad.
  • Strong collaborator with clear communication across Engineers, PMs, and Designers.
  • Passionate about accessibility, inclusivity, and solving complex system-level challenges.
  • Proactive mindset; you come with a plan, not just intent.
  • Portfolio showing end-to-end design system work at meaningful scale.

Additional Information

Benefits

  • Job security: Permanent employment contract
  • Remote work: Option to work up to 50% remotely
  • Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
  • Flexible working models: Full-time and part-time positions, flexible working hours
  • Vacation: 30 days of annual leave
  • Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy
  • Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
  • Culture: Informal “du” culture, open and collaborative work environment in an international setting
  • Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
  • Health & well-being: OpenUp, Wellhub, and in-office massages
  • Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket

You can find a complete list of our benefits here

Are you interested?

Then we look forward to receiving your compelling application, including your salary expectations, via the application form below.

If you have any questions, your contacts Fabienne Even and Michelle Dhom will be happy to assist you via email at jobs@topdesk.de or by phone at + 49 (0) 63162400-444

Please note that this email address is intended exclusively for inquiries – applications cannot be submitted through it.

* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, and sexual orientation or identity.

TOPdesk

About TOPdesk

Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows.

✔ Quick to set up with templates and best practices

✔ Easy to tweak for continual service improvements

✔ Enjoy guidance from real people, every step of the way

Let's make service happen together.

At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us:

👉 900+ employees ready to help you out

🌎 11 TOPdesk offices worldwide

❤ 10 million active users on SaaS

⭐ 4.5/5 Score on Gartner Peer Insights

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Delft, NL
Year Founded
Unknown
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