Job Description

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 8 months. This term could be extended based on company business needs.

UX Specialist II

The UX Specialist II role collaborates with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in each user experience. This role builds and develops the UX team's knowledge and skill set and best practices.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

The Senior Experience Designer will craft quality, straightforward experiences that are inclusive and connect our users, streamlining complex tasks to provide value and delight. While working with partners to determine a shared plan forward that balances business, user, and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.

By innovating on one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties

• Design and deliver end user experiences through exceptional craft design and execution on end-to-end journeys. Use your strong design aesthetic to bring together brand expressions and systems thinking. Practice universal design and believe in inclusion.
• Inspire and motivate others in the spirit of contributing to our greater mission and team culture.
• Design with a strategic mindset, taking the complex and making it simple, clear, and trusted.
• Bring your strengths in storytelling to present a coherent rationale in a compelling, convincing manner to the wider design team and cross-functional partnerships.
• Use your demonstrated track record working cross-functionally with shipping successful experiences in a fast-paced environment to make a difference. Use your experience facilitating Design Thinking in your cross-functional teams to drive real results that map to key, strategic objectives.
• Use your design expertise and connections to share the latest best practices and trends. Champion the Design Thinking philosophy throughout the business, communicating effectively with care and empathy to bring others along in the process.
• Expertise in Figma design and experience using AI tools to drive design forward efficiently and effectively.

Start Date: 19-Oct-2026

End Date: 30-Jun-2027

Travel Required: No

Anticipated Posting End Date:

2026-10-01

Base Pay Range: $45.96/hr - $72.12/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

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