Job Description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

• To assume responsibility for the development, implementation, evaluation and enhancement of world-class user experience design for digital platforms, while conforming to the Capitec brand fundamentals.
• To enhance user experience through usability studies and contribute towards the translation of feature requirements into interactive and visual designs across platforms.
• To apply industry knowledge and creative problem solving to design cohesive, impactful, functional and client-centric user experiences.

Education (Minimum)

• A relevant tertiary qualification in Design

Education (Ideal or Preferred)

• Bachelor's Degree in Design

Knowledge and Experience

Experience

Minimum:

• 2 – 4 years’ experience in User Experience design.
• Experience in multiple projects from beginning to end.
• Proven experience in conducting user research, interviews, surveys and usability studies, and translating findings into UX requirements.
• Experience in applying user research and other tools to defend designs.

Ideal

• Experience in the financial sector would be advantageous.
• Creative background to support UX methodologies would be advantageous.
• Experience in analytics would be advantageous.
• Proficiency in Figma.

Knowledge

Minimum:

• Strong knowledge of User Experience design, principles, best practises and trends.
• Understanding of how feature requirements translate into interactive and visual designs across platforms.
• Understanding of how a business strategy is translated into practical designs that demonstrate business value.
• Strong knowledge of design software (e.g., Figma) and graphics design editing tools (e.g., Adobe Suite).
• Strong knowledge of design techniques (e.g., wireframing and prototyping).
• Proper understanding of visual elements (layout, typography, visual hierarchy, colour theory).
• Understanding of how best to employ these tools, techniques and principles in designs.

Ideal:

• Knowledge of psychology, anthropology, and/or behavioural science (as it pertains to CX/UX principles).
• Knowledge of analytics and data.

Skills

• Attention to Detail
• Planning, organising and coordination skills
• Business writing skills
• Presentation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.