Job Description

About You

We’re looking for a UX Designer who will shape the user experience across our entire web application and website ecosystem, ensuring our digital platforms are intuitive, high‑performing, and beautifully crafted.

Working closely with the Director, Digital Experience & Technology, you’ll take ownership of designing and developing new features, enhancing existing digital products, and supporting both external and internal users. You’ll collaborate with cross‑functional teams to bring ideas to life – from
concept and wireframes through to implementation, testing, and optimisation.

We’re looking for someone who:

• Is deeply curious about user behaviour and motivated to create seamless, intuitive digital experiences.
• Has hands‑on experience designing and developing websites or web applications, ideally in a fast‑paced or multi‑project environment.
• Enjoys solving complex problems and turning ambiguous requirements into clear, user‑centred solutions.
• Has experience working with multiple stakeholders, managing expectations and leading meetings/workshops
• Is proactive and self‑driven, with a mindset of continuous improvement and a willingness to experiment.
• Has an eye for detail and takes pride in delivering polished, high‑quality work.
• Is comfortable supporting internal users and improving internal tools or workflows when needed.
• Keeps up with industry trends, new technologies, and best practices in UX and front‑end development.

About ASHM Health 

ASHM is a peak professional body representing healthcare professionals working in HIV, BBVs, and sexual and reproductive health. We partner without prejudice, working collaboratively to develop workforce capacity and strengthen health systems to uphold the dignity and rights of people facing stigma and barriers to care. 

An independent community of practice, ASHM is a trusted organisation and accredited charity that develops resources and guidelines, delivers training, runs conferences, and advocates passionately for the needs of our members and communities. 

Our members and supporters are health workers, community organisers, policy makers, health promoters, medical students, professionals, and specialists – all united to eliminate harm from these diseases, improve wellbeing and to protect our diverse communities.

Our values  

ASHM prioritises collaboration, best practices, transparency, community ties, cultural respect, privacy, and addressing social inequities for continual quality improvement.

Benefits of working at ASHM Health

• Flexibility Hybrid working and flexible hours to help support balance and adaptability in how we work
• Great benefits Enjoy acompetitive salary alongside a comprehensive benefits package, including not-for-profit salary packaging, novated leasing, and fringe benefit tax concessions
• Extra time to recharge In addition to annual leave loading, we offer two extra paid days off over the Christmas and New Year period
• Support for growing families We offer paid parental leave to eligible employees, providing extra support during this important life transition.
• Wellbeing matters We offer an Employee Assistance Program and a flexible, caring work environment that supports balance and mental wellbeing.
• Purpose-driven work Be part of an organisation that values ethics, integrity, and social impact and puts purpose at the centre of everything we do.

Key Responsibilities:

• Continue to develop and maintain the Design System and ensure its consistency across all digital platforms
• Conduct user interviews, surveys, and usability testing to understand user needs, behaviours, and pain points. Analyse this data to inform design decisions.
• Work closely with developers and other stakeholders to ensure designs are feasible and aligned with user needs. Continuously iterate on designs based on feedback and usability testing.
• Identify and resolve technical issues related to web applications and platforms.
• Perform regular maintenance and updates to ensure security and functionality.
• Participate in project planning and management, ensuring timely delivery of development tasks.

Qualifications and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field or commensurate work experience.
• 2-3 years of experience in UX Design.
• Experience in front-end technologies (HTML, CSS, JavaScript, and front-end frameworks) (Advantageous but not required).
• Experience with WordPress and page builders.

Skills and Abilities:

• Excellent problem-solving skills with a proactive approach to identifying and resolving issues, providing decision makers with an evaluated range of alternative options.
• High attention to detail in code quality, user experience, and project execution.
• Strong organisational skills to manage multiple tasks and projects and meet deadlines.
• Effective team player who works well with diverse teams and stakeholders.
• Creative thinker who can implement innovative solutions to technical challenges.
• Proactive and self-driven with a commitment to continuous learning and improvement.
• High ethical standards and compliance with cyber security policies and best practices.

Eligibility

Open to Australian citizens, permanent residents or applicants with valid work right only.

How to Apply:

Submit your resume and cover letter addressing the selection criteria and alignment with ASHM’s values. Applications submitted via email will not be accepted.

We look forward to hearing from you!