Job Description

We’re hiring a UX Content Strategist to support digital experiences. This role is ideal for someone who knows how to craft clear, effective product content for complex, transactional journeys and can bring structure, consistency, and strong UX thinking to highly functional customer experiences.

This is not a marketing copy role. We’re looking for someone who can design content that helps customers complete tasks quickly and confidently, especially in flows where clarity, usability, and trust matter most.

Hybrid role - Toronto, ON

Rate - $56-65/hourly (T4 or incorporated eligible)

RESPONSIBILITIES

Create content for digital journeys across product customer experiences
Support high-utility, transactional flows
Design copy that is clear, consistent, and user-centered across full product flows, not just individual screens
Partner with cross-functional teams to solve customer problems through content
Navigate technical and operational constraints while still delivering the clearest possible experience for users
Contribute to a content practice that values rationale, systems thinking, and consistency in patterns and terminology

QUALIFICATIONS

Experience in content design, UX writing, product writing, or content strategy
A portfolio that includes at least one strong case study showing the business problem, customer need, your approach, the content solution, and outcomes
Ability to write for complex product flows with attention to logic, consistency, and usability
Strength in technical utility writing rather than brand or campaign copy
Comfort explaining your decisions and walking through your work in interviews and stakeholder discussions
Experience working across product teams is helpful - designers, developers, testers, researchers and product owners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

About Releady

Releady (REL-uh-dee) is a diverse and women-owned firm that provides technology, engineering, data, digital, marketing, and creative talent solutions. We're passionate about making genuine connections, finding innovative strategies, and adding a personal touch. We develop customized solutions that meet clients’ specific requirements and exceed expectations.

At Releady, our diverse community, clients, and consultants aren’t just important—they’re at the core of who we are. Our drive is fueled by a culture that embraces diversity, is rooted in purpose, aims for inclusive growth, and is unwaveringly committed to impactful results.

We're excited about the possibility of partnering with you. Whether seeking innovative solutions for your business or exploring the next big step in your career, Releady is here to guide you.

Interested in joining our team? Our workplace policy embodies trust & innovation. We fully embrace remote work, viewing it as more than just a convenience-it's an affirmation of autonomy & flexibility. Our approach is built to reimagine work, enabling a culture that values individual well-being while driving collective goals!

Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Seattle, WA

Year Founded

2023

Website

releady.com

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