: Connecticut-Farmington-9 Farm Springs Rd Farmington (10566)
: Administrative
: Hartford HealthCare Corp.
: Oct 14, 2026
Utilization Review Care Mgr / PAS BHN IP - (26165311)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.Position Summary:Coordinates the care of clients in collaboration with clinical program staff. Liaison with insurance companies and other referral sources. Obtains level-of-care authorizations from managed care companies when clinically necessary. Requires in-depth knowledge of behavioral health services in order to accurately articulate and advocate for patient’s care requirements and effectively obtain authorizations.Ensures that authorizations are current and documented as required. Position Responsibilities:Key Areas of Responsibility· Obtains level-of-care authorizations from managed care companies when clinically necessary. Requires in-depth knowledge of behavioral health services in order to accurately articulate and advocate for patient’s care requirements and effectively obtain authorizations.· Accurately inputs information into Medical Record System to ensure authorizations are complete. Error or omissions here may result in loss of payment.· Collaborates with the payor source and the primary clinician/treatment team and refers clients to appropriate level of care, based on symptomatology and benefit structure.· Ensures client admission, continued stay, and discharge meet the criteria of the program.· Communicates with referral sources to determine benefits and pre-certify admissions.· Maintains records and prepares statistical reports as assigned. Enters data into business software and other business systems as required.· Assists with process of appeals as directed by the Manager – Utilization Review.· Performs other duties as assigned.
Requirements and Specifications:Education· Minimum: Bachelor’s degree with 5 years’ experience in behavioral health setting· Preferred: Master’s degree preferred with 3 years’ experience in behavioral health setting or Bachelor’s degree with 5 years’ experience in behavioral health settingExperience· 5 year’s experience in behavioral health setting· Documented assessment skills of biopsychosocial needs of behavioral health clientsLicensure, Certification, Registration· LPC, LADC, LMFT, LCSWWe take great care of careers.With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Regular
Standard Hours Per Week: 40
Schedule: Full-time (40 hours)
With 44,000 dedicated colleagues and a bold vision for the future, Hartford HealthCare is transforming healthcare across Connecticut and beyond—enhancing access, affordability, health equity, and excellence. Spanning 500 locations across 185 towns and cities, our comprehensive care-delivery system is built to serve every community, every day.
From world-class hospitals—including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, and three community hospitals—to an expansive network of behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, Hartford HealthCare is there when and where it matters most.
We touch the lives of nearly 28,000 people every single day, delivering unparalleled care through our unique Institute Model—bringing together leading experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology & kidney health to provide a unified, high standard of care at the most affordable cost.
Recognized nationally for patient safety and clinical excellence, Hartford HealthCare boasts Leapfrog A-ratings across all our hospitals—making us one of the safest healthcare systems in the country.
