Job Description

Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Given equity, this position will pay somewhere between $90,000 to $107,000 annually.

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.

We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.

The UMCM will utilize clinical knowledge to analyze, assess, and render approval decisions, determine the need for physician review, and complete determinations following physician review. This role is primarily responsible for conducting utilization management reviews for post-acute and extended care services, including Skilled Nursing Facility (SNF), Acute Rehabilitation, and Long-Term Acute Care Hospital (LTAC) admissions and continued stays. The ideal candidate will have prior authorization and utilization management experience in a managed care setting, with experience doing post-acute authorizations, which includes SNF (skilled nursing facility), LTAC (long-term acute care), and IPR (inpatient rehabilitation). Strong clinical judgment, familiarity with post-acute levels of care, and the ability to apply medical necessity criteria to support timely and appropriate coverage decisions are essential for success in this role.

Principal Duties and Responsibilities:
-Ensures post-acute services (rehabilitation, skilled nursing, long-term acute care, home care) are clinically appropriate and aligned with best practices.
-Guides decisions on admission, continued stay, transfer readiness, or discharge.
-Serves as a first-level screening, with physician oversight when criteria are not fully met.
-Accounts for patient severity of illness, comorbidities, and complications.
-Includes objective endpoints for recovery, plateau, or goal achievement to inform care planning.
-Proficient with Microsoft Word, Excel, Outlook, McKesson InterQual ®, Outlook, SharePoint, PC based operating system, and web-based phone system.

Education

• Associate's Degree Nursing required or Bachelor's Degree Nursing preferred

Licenses and Credentials

• Massachusetts Registered Nurse (RN) license required

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Experience

• Post-acute utilization review experience (SNF, Rehab, LTAC) UM experience highly preferred
• At least 2-3 years of utilization review experience is highly preferred
• Experience using Interqual or Milliman is highly preferred
• At least 1-2 years of experience in a payer setting is highly preferred
• At least 1-2 years of experience in an acute care setting is highly preferred

Knowledge, Skills, and Abilities

• Demonstrate Mass General Brigham Health Plan’s core brand principles of always listening, challenging conventions, and providing value
• Strong aptitude for technology-based solutions.
• Embrace opportunities to take the complexity out of how we work and what we deliver.
• Listen to our constituents, learn, and act quickly in our ongoing pursuit of meaningful innovation
• Current in healthcare trends.
• Ability to inject energy, when and where it’s needed.
• Exercise self-awareness; monitor impact on others; be receptive to and seek out feedback; use self-discipline to adjust to feedback.
• Be accountable for delivering high-quality work. Act with a clear sense of ownership.
• Bring fresh ideas forward by actively listening to and working with employees and the people we serve.
• Communicate respectfully and professionally with colleagues
• Strong EQ; exercises self-awareness; monitors impact on others; is receptive to and seeks out feedback; uses self-discipline to adjust to feedback.

Working Conditions

• Would need to be available for “on call” for a minimum of once per month with the possibility of that increasing depending on staff availability; Approximately 6 months after hire.
• This is a remote role with occasional onsite team meetings in Somerville, MA.

Given equity, this position will pay somewhere between $90,000 to $107,000 annually.

Remote

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$58,656.00 - $142,448.80/Annual

Grade

98TEMPAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework