Job Description

Be You. Be Bold. Choose Duke.

UTILITY WORKER

Be You.

At Duke, we celebrate individuality and recognize that every team member contributes to creating an exceptional learning, research, and healthcare environment. As a Facilities Support Associate, you will play an important role in maintaining Duke's buildings and facilities while providing reliable operational support across campus. Your work will help create safe, clean, and welcoming spaces for students, faculty, staff, patients, and visitors.

Be Bold.

Join a team dedicated to delivering outstanding service and supporting Duke's world-class campus operations. This role offers opportunities to build practical skills, collaborate with diverse teams, and contribute to the daily success of one of the nation's leading universities.

What You'll Do

Facility Maintenance & Support

• Provide light maintenance and operational support to university departments and campus customers.
• Perform routine maintenance tasks, including:
• Replacing light bulbs.
• Opening drain lines.
• Checking power panels for basic on/off operations.
• Inspecting electrical outlets for visible damage.
• Identify issues that exceed the scope of the position and report them to the appropriate supervisor or skilled trades professional.

Carpentry & Repair Assistance

• Complete basic carpentry-related repairs and adjustments, including:
• Replacing window shades and drapes.
• Installing acoustical ceiling tiles.
• Installing traffic signs.
• Installing furniture bumpers.
• Adjusting closet doors.

Furniture & Equipment Support

• Assemble furniture, equipment, and materials as needed.
• Assist with moving, setup, delivery, and installation activities throughout campus.

Transportation & Delivery Services

• Operate a light truck or van to transport furniture, supplies, equipment, and personnel.
• Support departmental logistics and campus relocation needs.

Custodial & Floor Care Support

• Perform housekeeping duties when required.
• Operate floor care equipment to strip, scrub, wax, and refinish floors and baseboards.
• Clean windows, door frames, walls, and other assigned areas.
• Maintain cleanliness and appearance standards across facilities.

Teamwork & Service Excellence

• Work collaboratively with Facilities Management staff and campus partners.
• Demonstrate a customer-focused approach while supporting Duke's commitment to service excellence.
• Promote a safe working environment by following established safety procedures and guidelines.

What We're Looking For

• Ability to understand and follow written and verbal instructions.
• Dependable and customer-service oriented.
• Ability to perform routine manual labor and physical tasks.
• Basic mechanical aptitude and willingness to learn.
• Strong teamwork and communication skills.
• Commitment to workplace safety and quality service.

Minimum Qualifications

Education

Work requires the ability to understand and follow instructions generally acquired through a partial high school education.

Experience

No experience required.

OR

An equivalent combination of relevant education and/or experience.

Degrees, Licensures, Certifications

None required.

Choose Duke.

At Duke, you'll join a community committed to excellence, inclusion, innovation, and service. You'll have the opportunity to contribute meaningfully to the university's mission while developing valuable skills in a supportive and collaborative environment. Whether you're beginning your career or looking for a new opportunity, Duke offers a place where your contributions matter.

Ready to Make a Difference?

Apply now and help us build a stronger, smarter, and more connected future.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.