Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Application Deadline: Until Filled

Location: Tainan Taiwan

Professional Area: Engineering

Contract Type: Permanent

Professional Level: Experienced

Work Group Level: WG4

Reporting to: Charles Lee, Engineering Manager

TA POC: Awen Neo, Talent Attraction Specialist

Utility Process Lead

The Utility Process Lead is responsible for building technical expertise and maintaining strong process control within the B&U cell. The role ensures safe, stable, and efficient operations by applying IWS/RTT methods to reduce losses, standardize processes, and improve energy and resource efficiency.

As the Utility Process Lead, you will be responsible for the following:

• Develop and maintain process standards for building and utility systems to ensure stable operations. Analyze performance data, manage costs, and support KPIs related to reliability, efficiency, safety, and service.
• Apply IWS methodology to improve efficiency, safety, and quality within utility processes. Manage daily systems, identify recurring losses, and support root cause analysis and solutions.
• Create and maintain clear process standards, training materials, and visual controls. Coach teams to follow standards and improve their process knowledge and discipline.
• Work closely with different teams such as Cell Lead, Maintenance, Engineering, EHS, and CI. Support initiatives focused on energy optimization, sustainability, and continuous improvement.
• Manage daily line systems like centerline, changeover, and change management. Build team capability in process control and use data analysis to improve performance.
• Lead problem-solving activities for utility systems using standard methods and data tools. Ensure consistent system performance and support production needs on time.
• Follow and enforce health and safety standards to maintain a safe workplace. Report risks, incidents, and unsafe conditions while supporting continuous safety improvements.
• Handle additional tasks and projects as assigned by the manager. Provide support as needed to meet operational goals.

Requirements:

• Bachelor’s degree in Mechanical, Electrical, or a related field is preferred
• Minimum 3 years of experience in maintenance, engineering, or manufacturing environments, with exposure to production and utility systems (FMCG experience is a plus).
• Strong troubleshooting, problem-solving, and data analysis skills, with the ability to identify trends and drive improvements in safety, quality, energy, and productivity.
• Hands-on experience with utilities, facility systems, and maintenance tools such as SAP, IWS/TPM, Power BI, and Microsoft applications (dashboard experience is an advantage).
• Good communication skills in Chinese (written and verbal); English proficiency is preferred.
• Strong collaboration and leadership abilities, with experience in coaching, influencing others, and a proactive mindset in driving solutions and continuous improvement.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.