Job Description

Posting number: 2026-00723

Department: PU Water Distribution

Job classification: Utilities Technician

Posting type: Open

Categories: Water Agency, Utilities

Summary

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Raleigh Water - Water Distribution division is looking for a Utilities Technician to join our team. Utilities Technicians are devoted to completing preventive maintenance, utility repairs, utility locating, participating in investigations within our water system and providing excellent customer service. The Utilities Technician also performs maintenance and equipment operation for the City’s distribution system by performing skilled activities in support of maintaining, replacing, and repairing water assets, such as services, mains, and fire hydrants, etc.

Work Hours: 6:30AM – 3:00PM

This position includes rotating after-hours on-call responsibilities. When on call, you'll receive standby pay for 8 hours at your regular hourly rate. If you're called out to work during your on-call shift, you'll be compensated at the overtime rate as per our company policy. We understand that flexibility is key! Our on-call schedules as well as after-hours work requirements can vary based on seasonal needs and operational requirements. Therefore, the ability to work a flexible schedule is essential for this role.

The benefits of being a Raleigh Water Utilities Technician:

• Qualifying Utilities Technician are eligible for training certifications that provide stipends of additional 12.5% to base pay.
• Education provided to learn Water Operator standards and earn certifications.
• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam.
• Employer paid insurance.

About Us:

Raleigh Water, the Public Utilities Department of the City of Raleigh, serves over 200,000 metered customers and a community of around 630,000 residents across Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon. Our mission is to ensure access to safe, sustainable water while safeguarding public health and enhancing the overall vitality of our communities. We strive to lead with innovation and integrity, fostering a resilient future for the regions we serve.

Examples of duties

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs water hydrant preventive maintenance.
• Performs water hydrant repairs.
• Performs water hydrant painting.
• Performs water hydrant cut clearance.
• Assist with annual flushing program and utilizes hand tools to complete tasks.
• Required to work after hours on an on-call rotating repair call crew.
• Performs semi-skilled or skilled general maintenance supporting City department(s) or maintenance function; selects proper maintenance tools and equipment for tasks; performs work following established safety policies and procedures and applicable codes and regulations.
• Collects, prepares, and enters system data; creates work orders; logs work activities; update maps; enters account data; compiles and prepares reports; maintains records, files, and work-related documentation.

Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related work

or

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.
• Valid North Carolina Class A Commercial Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Preferred Qualifications:

Utilities experience or experience related to the fields listed below as shown:

• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
• Landscaping: installer, maintenance, irrigation
• Mechanic: heavy equipment, HVAC, hydraulic systems
• Farming: manual labor, equipment operating
• Moving Company: labor, truck driver
• General Municipal Worker: utility inspector
• Tech School Student: mechanical
• Firefighter: full or part-time

Supplemental information

Knowledge, Skills and Abilities:

• Performing routine inspections to ensure safe operating conditions
• Monitoring and maintaining required supplies, materials, and inventory
• Hauling materials, supplies, equipment, and soil
• Operating and driving heavy equipment such as a dump truck, tractor-trailer, tractor, flatbed truck or water truck
• Inspecting assigned equipment for mechanical readiness
• Performing minor preventative maintenance on equipment
• Setting up worksites and traffic control operations
• Operating assigned tools and equipment
• Providing attention to detail in assignments
• Utilizing a computer and relevant software applications
• Providing customer service
• Basic mathematical concepts
• Following directions and meeting standards

ADA and Other Requirements

Work Environment and Physical Effort:

Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Work Environment:

Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a warehouse environment or shop environment.

Work Exposures:

There is frequent exposure to extreme cold (below 32 degrees), extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate and communicable diseases.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.