
UTILITIES DIVISION - UTILITIES SYSTEMS OPERATOR I, II, III, IV, V - 7 POSITIONS AVAILABLE
$23.49HR - $52.07HR NON-EXEMPT
Must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:
The Utilities Division is responsible for public health and safety, as well as safeguarding the environment, by providing crucial safe water and wastewater services. This position is part of the team that provides services necessary for human health, economic stability, and overall societal well-being. At the core of the mission of providing these services includes commitment to providing excellent customer service to our citizens, business partners, regulatory agencies, and other county divisions.
MAJOR FUNCTION -
The System Operator performs professional, certified, and skilled work in the operation and
maintenance of water, sewer, reclaimed water infrastructure systems. Their responsibilities include
monitoring, operating and troubleshooting water distribution and sewer systems, and related system
equipment to ensure the safe and efficient delivery of potable water and sewer collection services.
They make necessary adjustments to the utility infrastructure systems and maintain them in
accordance with established procedures and regulatory standards. System Operators also carry out
routine mechanical and manual tasks to maintain optimal system performance, support regulatory
compliance and document operational data accurately. This role requires technical expertise, sound
judgment, and a high level of responsibility to uphold the utilities infrastructure systems
reliability. This position plays a key role in ensuring the reliability of essential utility
services, regulatory compliance, environmental stewardship, and public health and safety.
ILLUSTRATIVE DUTIES -
• Perform daily operational checks and maintenance of water mains, valves, hydrants, meters, and
backflow prevention devices.
• Install, repair, and maintain water lines, service connections, and extensions.
• Conduct wet taps on pressurized mains using saddles, sleeves, and direct taps.
• Inspect and test fire hydrants and cross-connection control devices.
• Locate underground utilities using GPS (Global Positioning System), GPR (Ground-Penetrating
Radar), and GIS (Geographic Information System) systems.
• Read and interpret blueprints, record drawings, and system maps.
• Install, maintain, and repair wastewater mains, laterals, cleanouts, manholes, and lift
stations.
• Operate CCTV (Closed Circuit Television) inspection equipment to assess pipeline
conditions.
• Perform routine cleaning, painting, and maintenance of wastewater infrastructure.
• Operate heavy equipment including backhoes, excavators, dump trucks, vacuum trucks, jetting
machines, and valve exercising tools.
• Dig trenches, remove debris, and perform street and sidewalk repairs.
• Load, transport, and deliver materials using flatbeds, boom trucks, and other vehicles.
• Maintain inventory of water, sewer, and reclaim water parts and supplies.
• Requisition stock items, contact vendors, and manage purchase orders.
• Track inventory using CMMS (Computerized Maintenance Management System) software.
• Document maintenance activities using CMMS, SCADA, and county-issued devices.
• Maintain accurate logs, service records, and inspection reports.
• Use digital tools to support diagnostics, planning, and regulatory compliance.
• Respond to service calls, complaints, and inquiries from the public.
• Investigate issues and provide timely resolutions.
• Maintain professional relationships with coworkers, cross divisional departments, contractors,
and regulatory agencies.
• Perform other duties as assigned
KNOWLEDGE, ABILITIES AND SKILLS -
• Knowledge of water and sewer system materials, components, and general care practices
• Proficient in using common hand and power tools for utility maintenance and repair
• Skilled in identifying, locating, and repairing leaks in water mains, sanitary sewer lines, and
system extensions
• Familiarity with pipes, fittings, and water distribution parts used in installation and
maintenance
• Strong understanding of hazards and safety precautions related to water, sewer, and reclaimed
water systems
• Knowledge of departmental policies, standard operating procedures, and regulatory
standards
• Experienced in equipment maintenance practices and operation of large machinery and motorized
equipment
• Ability to read and interpret blueprints, atlases, plans, and technical specifications
• Understanding of civil engineering concepts and principles related to water and sewer
infrastructure
• Ability to interpret complex policies, protocols, and procedures with precision
• Knowledge of backflow prevention and testing procedures
• Proficient in operating computers and tablets for data entry, reporting, and system
monitoring
• Ability to perform repairs, maintenance, and construction tasks independently or as part of
a team
• Physically capable of performing duties in all weather conditions, including lifting over 75
pounds, bending, stooping, sitting, and standing for extended periods
• Able to work independently, including weekends and holidays, with minimal supervision
• State, Federal, and local laws and regulatory agencies
• Evaluating systems, providing quality control, and ensuring compliance
MINIMUM QUALIFICATIONS
• Graduate of an accredited high school or possess an acceptable equivalency diploma.
• Must have a valid driver’s license and be able to secure a valid Florida driver’s license within
30 days of employment.
Operator I- Pay Grade 14
• Entry Level position, limited experience as a System Operator
Operator II- Pay Grade 16
• 1 year experience (2,080 hrs.) and Florida Departmental of Environmental (FDEP)
Distribution
System Operator “III” License
Operator III - Pay Grade 18
• 3 years’ experience (6,240 hrs.) and Florida Departmental of Environmental (FDEP)
Distribution
System Operator “II” License, (FLHYSMV) Class CDL “A” Required
Operator IV - Pay Grade 20
• 5 years’ experience (10,400 hrs.) and Florida Departmental of Environmental (FDEP) Distribution
System Operator “I” License, (FLHYSMV) Class CDL “A” Required
Operator V (Dual Certification/License)- Pay Grade 22
• 5 year’s experience (10,400 hrs.) Florida Water Treatment Plant “A” license required, Certified
Maintenance and Reliability Technician Certification (CMRT), Associate Certified Electronics
Technician (CETA) or equivalent certification, Municipal Board of Examiners Inc. of Polk County
(Polk MBOE) Journeyman Electrical License, Florida Department of Highway Safety and Motor Vehicles
(FLHSMV) CDL “A” license, and/or Florida Department of Environmental Protection (FDEP) Water
treatment, Wastewater treatment, Distribution System Operator license accepted.
A comparable amount of related training or experience may be substituted for the minimum
qualifications except for the licensing and certifications.
SPECIAL REQUIREMENTS
• Standby and on call rotation are required for emergency work in this classification.
All employees will be required to work before, during, or after an emergency. During an emergency,
employees may temporarily be assigned to work and perform duties outside the normal scope of
their position, location and work schedule to fit the needs of the County and its citizens.

Overview
As outlined in the Polk County Charter, the Board of County Commissioners (BoCC) is the governing body of Polk County. Each commissioner is elected by a countywide vote.
Duties and Powers
The County Commission adopts an annual budget which includes appropriations for services provided by county government including the Sheriff, Property Appraiser, Tax Collector and Supervisor of Elections. This budget also includes appropriations in support of the Circuit and County Courts, State Attorney, Public Defender and Clerk of the Court. Some other responsibilities:
* levying taxes and fees,
* provide and maintain county buildings,
* provide fire protection and ambulance services,
* provide health and welfare programs,
* provide parks, preserves, playgrounds, libraries, museums, historical sites, recreation and cultural facilities and programs,
* prepare and enforce comprehensive plans for the development in the county,
* establish, coordinate, and enforce zoning and such business regulations as are necessary for the protection of the public,
* adopt and enforce building, housing and related technical codes and regulations,
* establish and administer programs of housing, slum clearance, community redevelopment, conservation, flood control, air pollution control,
* provide and regulate waste and sewage collection and disposal, water supply and conservation programs,
* provide and operate public transportation systems, roads, bridges and related facilities.