Job Description

This is a role for someone who naturally looks at how things are working — and immediately sees how they could work better.

We’re looking for a Utilisation Coordinator who brings a strong maximiser mindset. Someone who notices gaps, patterns, and inefficiencies, and takes action to improve them — not later, but now.

What this role is really about:

• Maximising every available session — turning gaps into booked services
• Proactively identifying and acting on underutilisation trends
• Staying one step ahead of cancellations and quickly backfilling capacity
• Using waitlists strategically to improve both utilisation and client experience
• Keeping calendars accurate, current, and aligned across teams
• Surfacing risks early and focusing effort where it has the biggest impact

What success looks like:

• You don’t wait for gaps to be flagged — you find them first
• You spot patterns (repeat cancellations, unused capacity) and act quickly
• You follow things through — nothing sits unresolved
• You prioritise the work that will have the greatest impact on utilisation
• You help create a rhythm where capacity is consistently filled and visible

We’re looking for someone who:

• Has experience in scheduling, rostering, utilisation or service operations
• Brings a strong bias for action and operational discipline
• Is confident working across systems (Salesforce, spreadsheets, calendars)
• Communicates clearly and collaborates across teams
• Gets energy from improving systems and making things run better

If you’re someone who naturally optimises, improves, and acts — this is a chance to step into a role where that mindset has real impact across the organisation.

Why Learning Links?

Joining Learning Links means becoming part of a purposeful organisation dedicated to helping young people thrive.

You’ll enjoy:

• Above‑award pay + salary packaging to boost take‑home pay.
• A supportive, values‑driven culture that embraces collaboration, integrity, empowerment, and excellence.
• Opportunities for ongoing training and professional development.
• The chance to work with passionate professionals who care deeply about children, families, and community.
• A role where your work genuinely makes a difference.

Child Safety

Learning Links is a child‑safe organisation. Successful applicants will be required to complete a Working with Children Check, NDIS Worker Screening Check, and other relevant pre‑employment checks.

Ready to Make an Impact?

If you’re driven to optimise performance, solve complex problems and make a real difference behind the scenes, we’d love to hear from you. Apply now or visit our Careers Page to learn more about joining Learning Links.

Apply Now!