Job title:
Department: Branch Manager
Credit Department
Location:
Kampala, Uganda
Reports to:
Managing Director
Supervises:
Deputy Manager Credit and Operations, Relationship Managers Other
Regular Relationships:
Collections Manager, Risk and Compliance Manager
and Finance Manager.
Job Summary
Oversees the day-to-day credit and operations
department processes at the company.
Main duties and Responsibilities
• Lead the search for prospective clients and
develop plans to increase business as per insights from the credit team’s
competitor analysis reports.
• Calculate and propose interest rates for all
products
• Provide oversight over approval or rejection of
loan requests, based on credibility, potential revenues and losses
• Provide guidance on loan applications due
diligence processes in liaison with the legal
department.
Job Description
• Review register and checklist of loan
applications and their status including all outstanding debt retrieval activity
• Handle disputed debt amounts and negotiate to
bring payment within the agreed terms
• Ensure collection targets set by the company are
met
• Ensure that all loan/credit transactions are
compliant with Company policies
• Review credit reports prepared by relationship
managers to ascertain and make decisions on credit positions of various
clients.
• In liaison with Human Resource Manager, provide
the right environment to ensure all credit staff are fully productive and
recommend strategies for performance improvement.
• Conduct performance appraisal for the credit
team.
• Any other duties as may be allocated by your
supervisor.
Competencies
Education
• Bachelor’s Degree in Economics, Banking and Finance
or relevant field
Knowledge
and Experience
• A minimum of 3 - 5 years’ experience in a
leadership position preferably in a financial institution
• A minimum of 7 years’
Experience working in a sales environment
preferably in a financial institution
• Experience working in a fastpaced
environment
Skills
•
Advanced
proficiency in MS Excel, PowerPoint and Word
• Exceptional
Presentation skills
• Clear communication skills

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company uniquely equipped to provide quality personnel & skill individuals to improve productivity through customized services.
Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support.