WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THEROLE

The Truthis seeking apart-time Supervisor – Usher. The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions.  

WHAT THIS ROLE WILL DO 

• Direct and supervise Ushers and other employeesperformingsimilar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.  

• On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.  

• Coordinate team rest periods in accordance with state and local law and help to find coverage.  

• Assist management to ensure compliance with all venue policies and procedures toinclude all safety regulations.  

• Partnerwithfellow staff members at the end of show to close the venue- this may include collecting recyclables or trash from the venue, pickingupandproperly storingevent equipment such as chairs, barricade, Etc. 

• Fosters positive experiences for guests, staff, and other stakeholders in a manner thatestablishesthe venue as a safe, enjoyable, and supportive environment

• Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.  

• Other tasks as assignedby theGuest & Employee ExperienceManager.  

• Assign and schedule team members to specific duties.  

• Enforce safety, health, and security duties.  

WHAT THIS PERSON WILL BRING 

• High School Diploma or equivalent.  

• Familiar with Microsoft Office Suite.  

• Attention to detail, quality and accuracy.  

• Strong relationship building and communication skills.  

• Ability to work independently.  

• Excellent verbal and written communication skills.  

• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting  

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,intersectionality, orany other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.