Job Description

Temporary position (5 months)

Position: Ushers / Guest Assistants

Star Services LLC is a leading event management company that specializes in providing top-notch services for high-profile events, concerts, and shows. We are committed to delivering exceptional guest experiences and ensuring the success of every event we manage.

We are currently seeking enthusiastic and customer-oriented individuals to join our team as Ushers / Guest Assistants. As an Usher / Guest Assistant, you will play a vital role in creating a positive and welcoming atmosphere for our guests and ensuring their overall satisfaction during events.

Key Responsibilities:

- Greet guests as they enter the venue and assist with ticket scanning and seating arrangements

- Provide information about the event, venue, and facilities to guests

- Direct guests to their designated seats and assist with any special needs or requests

- Monitor guest behavior and address any disturbances or issues in a professional manner

- Ensure the safety and security of guests by following protocols and procedures

- Assist with crowd control and emergency evacuation procedures if necessary

- Provide exceptional customer service and handle guest inquiries and complaints promptly and effectively

- Collaborate with other team members to ensure a smooth and successful event

- Maintain a clean and organized work area before, during, and after events

- Attend pre-event meetings and training sessions as required

Qualifications:

- High school diploma or equivalent

- Previous experience in a customer service or hospitality role is preferred

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced and high-pressure environment

- Strong problem-solving and conflict resolution skills

- Ability to stand and walk for extended periods of time

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Must be able to pass a background check and drug test

We Offer:

- Competitive salary and benefits package

- Opportunities for career growth and development

- Dynamic and exciting work environment

- Training and support from experienced professionals

- Chance to be a part of high-profile events and shows

If you are passionate about providing exceptional customer service and have a positive attitude, we would love to hear from you. Join our team at Star Services LLC and be a part of creating unforgettable experiences for our guests.