WHAT YOU’LL BE DOING:
May include, but not limited to:
Check all tickets and make sure they are valid with the right date
applying wristbands or handstamps as required per event
Direct patrons to seat, ATM, restrooms, Box office, Security, Guests relations, etc
Be courteous to ALL patrons
Perform Security screening processes; screening techniques of Magnetometer scans, Handwand scans, pat downs, and bag checks when Security has been re-positioned for the event
Make sure that no outside food or unexplained packages are admitted into facility during an event
Ensure no alcohol leaves the facility
Have flashlight available to use when needed
Watch section and enforce the NO smoking policy
After the event, check in area for lost and found, turn in at office, assure that outside doors are secured
WHAT YOU NEED FOR THIS POSITION:
Excellent customer service skills
Available to work evenings, nights, weekends and holidays (Occasional morning shifts per event type)
Able to work alone, or in a team environment
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks

From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.