Job Description
About the Team
The TikTok LIVE team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries and create a strong user experience journey.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Roles & Responsibilities:
- Responsible for executing strategies related to international live user service, drafting SOPs, and conducting requirement analysis.
- Continuously engage with users and clients to uncover issues and gather feedback, complete requirements collection and interfacing, and enhance user service satisfaction.
- Regularly monitor various project-related data metrics and follow up on project progress to ensure smooth execution.
- Participate in the implementation of operational strategies and optimize execution plans based on user feedback.
- Engage in cross-department communication and coordination to improve interdepartmental collaboration efficiency.