HelloTalk

User Operation

HelloTalk  •  Ho Chi Minh City, VN (Hybrid)  •  1 month ago
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Job Description

User OperationHo Chi Minh CityFull-timeResponsibilities- Strategy & Growth: Formulate and implement localized operation strategies focused on User Acquisition, Retention, and Active Engagement.
- Localized Execution: Drive end-to-end operational projects, including Content, Events, and Community management tailored to Vietnamese user habits.
- HQ Collaboration: Maintain close alignment with the Chinese Headquarters to ensure local actions remain consistent with the company's global direction and rhythm.
- Data-Driven Optimization: Track core metrics (New users, Retention, Conversion) and analyze operational data to continuously optimize growth effectiveness.
- Market Intelligence: Monitor the Vietnamese social media ecosystem and competitors' dynamics to provide strategic feedback and user insights.
- Cross-team Synergy: Collaborate with Product, Design, and Marketing teams to ensure smooth project delivery.QualificationsJob Requirements
- Bachelor’s degree; Marketing or related majors preferred.
- Proven experience in User/Content/Growth Operations (Global/Overseas market experience is a plus).
- Native Vietnamese with good English proficiency; Chinese is a big plus.
- Strong analytical skills, goal-oriented, and able to thrive in a fast-paced environment.
- Deep understanding of the Vietnamese social media ecosystem and local culture.
Nice to Have:
- Basic communication or working knowledge of Chinese (Mandarin).
- Basic video editing, shooting, or graphic design skills.
- Platform Expertise: Familiar with Vietnam's mainstream social platforms and local content trends
- Passion for language learning and cross-cultural communication.
Working Time & Location
- Hours: Monday – Friday, 08:30 – 17:30 (1-hour lunch break). Off on Saturdays & Sundays.
- Location:
- Initial Stage: Remote-friendly.
- Upcoming Stage: Transition to onsite/hybrid in Ho Chi Minh City.
Why Join Us?
- Competitive Salary: Negotiable based on your experience and skills.
- Foreign Language Environment: Daily interaction with an international team; a great chance to level up language skills.
- Dynamic, innovative working environment within one of the world's top language platforms. Apply
HelloTalk

About HelloTalk

HelloTalk is the world’s largest language and cultural exchange platform. Millions of members from nearly every country on earth use our apps to teach and learn languages from each other for free. We believe language learning is the gateway to building empathy across different cultures, ultimately creating a better world for all. If this resonates with you, come join us!

HelloTalk is committed to maintaining a positive, safe and respectful community for all users. Please email us at support@hellotalk.com for support.

Industry
Education & Training
Company Size
51-200 employees
Headquarters
Los Angeles, California
Year Founded
2012
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