Job Description

It’s about creating solutions that help people.

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you like having the autonomy to build new solutions from the ground up? If so, being a User Experience Designer II at Frost could be the job for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a User Experience Designer II at Frost, you are our experience champion. You will design and implement innovative and user-centric software application interfaces that effectively optimize consumer experience within Frost applications. You welcome a challenge and want to provide next level experiences to every individual that uses our systems.

What you’ll do

• Conduct and utilize usability studies, customer interviews, focus groups, and competitive benchmarking to positively impact software design decisions
• Create high-level user flows, wireframes, site maps, and prototypes to ensure that design concepts being implemented are user-friendly across organizational platforms
• Resolve complex technical and business issues related to the implementation of new web projects to maximize workflow efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree, preferably in Interaction Design, Information Science, or a related field; or equivalent work experience
• 2+ years of Interaction Design work experience
• Experience with Figma, Sketch, Invision, or other prototyping software
• Proficient in Microsoft computer applications
• Excellent written and verbal communication skills, including technical writing
• Ability to create simple user experiences within a complex environment
• An online/PDF portfolio

Additional Preferred Skills:

• Experience with Apple and Android products
• Financial services experience
• Experience with HTML and CSS

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.