JOB DUTIES
Communicates with Analysts on key issues ensuring user access is set up appropriately and accurately according to HIPAA regulations.
Supports Meditech application software with a firm understand of module functionality related to access and integration.
Provide support by troubleshooting issues related to user access.
Assists in the updates and support of system integration with Patient Portal.
Effectively communicates project status updates to Team Leaders.
Demonstrates the ability to set priorities and completes assignments within acceptable time limits.
Coordinates and oversees the testing and delivery of custom or standard software changes including major software upgrades.
Assists in the development of training materials to educate users in a proficient manner.
Demonstrates good judgment in handling situations not covered by written or verbal instructions.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
A 2-4 year degree in Computer Science from College or University is preferred.
A minimum of seven years’ experience in application support as programmer, analyst, accounting, or a healthcare related field.
This individual needs to be highly trained in all aspects of the Meditech System.
The working knowledge of Personal Computers (workstations and servers) is preferred.
Must be able to implement, maintain and support specific Meditech applications.
Analyzes processes which relate to these applications and consult with users regarding improvements to maximize efficiency.
Must be able to communicate and effectively exchange information with Information Systems staff, other Meadville Medical Center staff, physicians, physician office staff, and other customers.
Must be available for after hours on-call coverage for patient care critical interface issues.
Meadville Medical Center is an outstanding community hospital located in Meadville, Pennsylvania. The hospital continually works to meet the community's needs by maintaining up-to-date and state-of-the-art facilities. We are a leader in healthcare in Northwest Pennsylvania, with the newest technology, including the latest generation of ultrasound, CT and MRI technology. Our medical staff of more than 100 consists of 37 medical/surgical specialties, with an extensive primary care foundation.
With a service area covering 75,000 individuals in Crawford County as well as an additional 150,000 persons from northwestern Pennsylvania, the Meadville Medical Center has annual inpatient admissions of approximately 7,617 and more than 215,742 outpatient visits. The Emergency Department alone reports 37,690 visits yearly and approximately 650 babies are born here each year.
Meadville Medical Center Mission Statement:
Your independent community health system is dedicated to providing high quality, innovative and affordable healthcare for the wellbeing of our community.
Meadville Medical Center Vision Statement:
Our vision is to continually exceed the expectations of those we serve by working together as a team, dedicated to a process of never-ending improvements.
