Job Description

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

We have an immediate opening — and a team worth joining.

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord — part of the nation's largest privately owned dealer group and a back-to-back winner of Automotive News' Best Dealerships to Work For — is hiring an experienced Automotive Technician for our Used Car department. This is a high-volume role with consistent work, strong earning potential, and the backing of one of the most stable shops in the market.

We have technicians with tenure ranging to nearly 20 years at this location. This team doesn't have a revolving door. Techs who come here tend to stay. There's a reason for that.

Competitive flat-rate pay — based on experience and certifications

Pay is structured to reward your skill level and performance. Immediate start available for qualified candidates.

BENEFITS:

• NO COST employee healthcare, prescription, and life insurance
• Dental, vision, and supplemental coverage (short- and long-term disability)
• 100% paid factory training and ASE certifications
• Tools and tuition reimbursement program
• Performance-based pay plans and production bonuses
• 401(k) with company match
• Generous paid time off, vacation, holiday, and sick pay
• Technician onboarding program
• Employee Assistance Program (no cost)
• Employee discounts
• Comprehensive recognition and rewards programs
• Career growth within one of the largest dealer groups in the country.

JOB RESPONSIBILITIES:

• Examine used vehicles and identify necessary repairs and maintenance.
• Perform multi-point inspections and safety evaluations on used vehicle inventory.
• Diagnose and repair vehicle systems efficiently to dealership and manufacturer standards.
• Estimate cost of repairs and document all services performed accurately.
• Request necessary parts and follow dealership service guidelines.
• Communicate clearly with service advisors on repair status and recommendations.
• Maintain CSI scores at or above company standards.
• Maintain an organized, clean, and safe work area.
• Record all hours worked accurately in the company timekeeping system.
• Participate in required training and follow all safety protocols.

JOB REQUIREMENTS:

• 5+ years of automotive technician experience in a dealership or high-volume shop.
• Certified/senior technician designation with respective manufacturer preferred.
• Thorough knowledge of automotive parts and systems across multiple makes and models.
• Completed manufacturer training for warranty repairs, recalls, PDIs, and maintenance.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• State inspection/emissions license as required by state.
• Valid Driver's License required.
• Must be able to pass a background check.
• Ability to work scheduled shifts including rotating Saturdays.
• Must be able to lift up to 50 lbs and perform physical tasks throughout the shift.

WORK ENVIRONMENT:

This position is based primarily in the service area and involves movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Must be able to lift up to 50 lbs. Regular interaction with customers, service advisors, and the service manager. Scheduled shifts may include evenings, weekends, and holidays.

OUR CORE VALUES:

Servant Leadership · Teamwork through Trust & Respect · Integrity · Commitment to Customer Enthusiasm · Passion for Winning · Accountability at All Levels · Commitment to Continuous Improvement

This job description is not exhaustive. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions of this role.

Immediate opening available. Take the next step — Apply now.

Hear from our technicians: Watch the Hendrick Careers Technician Story

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.