Job Description

Location Rockwall, TX | Type Full Time | Salary Range: $120k+

The Automotive Used Car Manager is responsible for overseeing the operations of the used car department at Subaru Of Rockwall. This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department.

Key Responsibilities:

1. Sales Management:

   • Lead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service.
   • Develop and implement effective sales strategies to attract customers and promote used car sales.
   • Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions.
     
     

2. Inventory Management:

   • Manage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands.
   • Monitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix.
   • Collaborate with the dealership's acquisition channels, such as trade-ins, auctions, and direct purchases.
     
     

3. Quality Assurance:

   • Ensure that all used cars meet quality and safety standards before being presented for sale.
   • Oversee reconditioning and detailing processes to enhance the appearance and value of used cars.
   • Conduct thorough inspections of trade-ins and purchased vehicles, addressing any maintenance or repair needs.
     
     

4. Customer Satisfaction:

   • Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.
   • Ensure that customers receive accurate and transparent information about used cars, pricing, and financing options.
   • Implement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation.
     
     

5. Financial Management:

   • Set pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins.
   • Monitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability.
   • Prepare regular financial reports for dealership management, summarizing sales performance and financial metrics.

Qualifications and Requirements:

• Several years of experience in automotive sales, with a focus on used cars.
• Strong leadership and team management skills.
• In-depth knowledge of the automotive industry, including market trends and pricing strategies.
• Excellent communication, negotiation, and customer service skills.
• Proficiency in using sales and inventory management software.
• Ability to analyze data and make data-driven decisions.
• Attention to detail and a commitment to quality.
• Valid driver's license.

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance

• 401k Matching and FSA

• Tuition Reimbursement

• Paid Time Off (accrues)

• Supplemental Insurance (Hospital, Accident, Critical Illness)

• Discounts on Vehicles, Services, and Parts