Marriott International

US/CAN Vice President, HR Continent Offices & Shared Services

Marriott International  •  Bethesda, MD (Hybrid)  •  1 month ago
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Job Description

The Vice President of HR, US & Canada is a key member of the US & Canada HR leadership team and serves as the senior HR leader for continent offices and shared services, including Commercial Services, Lodging Product & Services, Finance, PR & Communications and US/CAN IT disciplines. The role is responsible for continent talent strategy and provides HR leadership, organizational effectiveness (OE) expertise, and strategic business partnership to Chief level senior stakeholders while ensuring HR strategies, operating models, and talent plans enable business growth, transformation, and scalable service delivery.

This leader adopts, champions, and models an enterprise mindset—balancing continent‑specific needs with global priorities, breaking down silos, and making decisions that drive alignment, scalability, and long‑term enterprise value. The role requires deep curiosity and learning agility, consistently asking the right questions, challenging assumptions, and translating insight into action, with a strong and disciplined drive for outcomes that deliver measurable business impact.

In alignment with the continent’s evolving HR partnership model and expanding scope of disciplines and associates supported, this role owns and drives a multi‑year talent and organization strategy, sets governance and decision rights across key people levers (org design, analytics governance, talent investment prioritization, change management), and provides executive sponsorship for major continent people initiatives.

This position leads a team of HR Partners and Organizational Effectiveness practitioners and partners closely with Global COEs, regional HR, and shared services teams to deliver measurable outcomes across the talent lifecycle.

CANDIDATE PROFILE

Education and Experience

Required

  • 10+ years HR experience.
  • Senior leadership experience consulting to executive leaders in complex matrixed organizations
  • Proven track record leading organizational change and OE work (diagnostics, design, implementation).
  • Experience redesigning HR operating models and shifting work to shared/centralized service delivery to improve effectiveness and scalability.
  • Experience establishing governance/decision rights and driving measurable KPI outcomes (e.g., engagement, attrition, manager effectiveness, time‑to‑productivity)
  • BS (or equivalent) in business, organizational development, human resources or related field.

Preferred

  • Strong consulting, facilitation, program/project leadership, and executive communication skills
  • Strong qualitative and quantitative analysis skills; ability to translate insights into action.
  • Demonstrated curiosity and learning agility, paired with a strong drive for outcomes
  • Ability to lead investment prioritization and set clear decision rights across competing priorities.
  • Comfort with complexity, ambiguity, and enterprise transformation environments
  • MS (or equivalent) in business, organizational development, human resources or related field.
  • Disciplined problem‑solving, actively modeling curiosity, asking the right questions, challenging assumptions, and translating insight into measurable business impact.

CORE WORK ACTIVITIES

  • Set and execute a multi‑year continent‑wide people and talent strategy that aligns workforce, leadership, and capability priorities to enterprise business goals and growth plans.
  • Own talent strategy for the entire continent, including workforce planning, succession management, leadership pipelines, critical role identification, and future skills development.
  • Serve as a trusted advisor to senior executives and business leaders, influencing decisions on talent, structure, leadership, culture, and change.
  • Lead and evolve the HR operating model, including governance, decision rights, role clarity, and service delivery design to enable scale, speed, and effectiveness.
  • Own enterprise or large‑scale organizational design, workforce planning, and succession strategies to ensure strong leadership pipelines and future‑ready capabilities.
  • Provide executive sponsorship and leadership for major transformations, including restructures, capability shifts, mergers/acquisitions, and operating model changes.
  • Establish and drive accountability for workforce outcomes using data and analytics, including engagement, attrition, productivity, manager effectiveness, and time‑to‑productivity.
  • Oversee talent strategies across the lifecycle (attract, assess, develop, retain), ensuring consistency, equity, and strong outcomes for critical roles and populations.
  • Partner with Compensation COE and Finance to ensure compensation, incentives, and rewards governance align with business performance, market competitiveness, and retention needs.
  • Build, lead, and develop high‑performing HR leadership teams, setting clear expectations, strengthening enterprise capability, and modeling inclusive leadership.
  • Ensure effective change management, communication, and risk mitigation across people initiatives, maintaining trust, compliance, and execution discipline in complex environments.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
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