Job Description

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The Staff, Technology Operations role owns the operating cadence, communications, and engagement mechanisms that keep the organization aligned, informed, and executing efficiently. This position leads end-to-end planning and delivery of All Hands, QBR/MBR and other business reviews, maintains the business calendar, manages leadership meeting logistics and materials, coordinates offsites, and drives team-wide communications and engagement programs.

What you'll do...

All Hands Ownership

Own the end-to-end All Hands program: agenda planning, content intake, narrative development, speaker prep, run-of-show, and facilitation.

Partner with leaders to translate priorities into clear, compelling updates (wins, metrics, roadmap, risks, decisions).

Manage production logistics (invites, tech checks, recordings, Q&A moderation, follow-ups) and publish post-meeting artifacts.

Establish a repeatable All Hands operating model (cadence, templates, timelines, and quality standards).

Team Engagement

Design and run team engagement programs (recognition, awards, kudos, celebrations,teamculture moments) that reinforce desired behaviors and improve connection.

Build lightweight processes for nominations, selection, and communications; ensure programs are inclusive and scalable.

Coordinate team events and measure engagement effectiveness via participation and feedback.

Business Calendar Management

Own and maintain the centralized business calendar across key cadences (All Hands, QBR/MBR, leadership meetings, planning milestones, major launches).

Manage scheduling conflicts, dependencies, and stakeholder availability; ensure calendar hygiene and clear ownership.

Publish forward-looking views and reminders to improve preparedness and reduce last-minute churn.

Offsite Logistics Coordination

Plan and coordinate offsite logistics end-to-end: objectives alignment, agenda support, venue/vendor coordination, travel guidance, budget tracking (if applicable), and day-of execution.

Ensure offsites produce actionable outputs (decisions, commitments, action items) and that follow-ups are documented and tracked.

Business Review Operations

Own the operating model for QBRs, MBRs, and other business reviews: timelines, content standards, templates, pre-reads, and facilitation support.

Drive content intake and consolidation; ensure materials are decision-oriented, consistent, and executive-ready.

Track actions, decisions, and follow-ups; maintain a backlog of themes and recurring issues for continuous improvement.

Leadership Meeting Logistics

Manage logistics for leadership meetings: scheduling, agendas, pre-reads, attendee coordination, and meeting operations.

Ensure meetings run efficiently with clear outcomes, timekeeping, and documented decisions/action items.

Maintain a consistent cadence and structure to reduce overhead and improve decision velocity.

Leadership Documentation, Presentations, and Repository Ownership

Own leadership documentation and presentation workflows: drafting support, formatting, version control, and publishing.

Maintain a centralized repository for leadership materials (decks, pre-reads, decision logs, action trackers), ensuring it is organized, searchable, and current.

Establish documentation standards (naming conventions, templates, review cadence, access controls).

Team-wide Communications

Own the team’s communication strategy and channels (announcements, weekly updates, key changes, reminders), ensuring clarity and consistency.

Create reusable comms templates and a predictable cadence to reduce ad hoc requests.

Partner with leaders to craft messages for sensitive or high-impact updates and ensure alignment across stakeholders.

Cross-Functional Collaboration

Partner closely with leadership, product/engineering/program teams, and enablement partners to align on priorities and ensure consistent messaging.

Influence without authority to drive adoption of standard cadences, templates, and communication norms.

What You'll Bring...

Bachelor’s degree in Business, Communications, Operations, or related field (or equivalent experience).

8+ years of experience in technology operations, business operations, program operations, chief-of-staff, or similar roles.

Demonstrated experience running executive cadences (All Hands, QBR/MBR), building decks/pre-reads, and managing stakeholder communications.

Strong organizational skills with the ability to manage multiple timelines, stakeholders, and deliverables.

Preferred Qualifications

Experience supporting a product/engineering organization.

Experience coordinating offsites and large-scale meetings across distributed teams.

Familiarity with knowledge management and repository governance (structure, versioning, access).

CoreCompetencies

Executive communications and storytelling

Program/cadence management and facilitation

Stakeholder management and influence

Operational rigor (templates, timelines, follow-through)

Documentation and knowledge management

Success Measures of Candidacy and Role Acumen

All Hands and business reviews run on-time with high-quality, decision-ready content

Improved leadership alignment and reduced meeting churn through clear cadences and artifacts

Increased engagement participation and recognition program adoption

Trusted, up-to-date business calendar and repository with high usage and low confusion

Clear, consistent team-wide communications with fewer ad hoc clarifications

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart

Hoboken, New Jersey US-10649: The annual salary range for this position is $108,000.00 - $216,000.00

San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :

- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Walmart

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.

We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.

This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

Industry

Retail & Ecommerce

Company Size

10,000+ employees

Headquarters

Bentonville, Arkansas

Year Founded

1962

Website

walmart.com

Social Media

(USA) Staff, Technology Operations