Job Description

Role & Responsibilities:

• Visitor Check-In
• Verify visitor identification.
• Issue visitor badge.
• Ensure visitor signs the visitor log.
• Notify employees that their visitor has arrived.
• Ensure visitor is checked out upon departure.
• Collect and account for all visitor badges before the visitor leaves.
• Package & Delivery Management
• Sign for incoming deliveries and shipments.
• Document package deliveries in Mail Parcel log.
• Notify employees of package arrivals.
• Distribute packages to the appropriate department or individual.
• Mail Services
• Receive incoming mail.
• Sort mail by department and employee.
• Distribute mail throughout the office.
• Prepare outgoing mail for pickup.
• Phone & Front Desk Support
• Answer and route incoming phone calls.
• Screen calls and direct inquiries to the appropriate department.
• Take and relay messages when necessary.
• Respond to general office inquiries.
• Administrative Support
• Maintain front office records and logs.
• Creating Visitor, Vendor, Temp badges for stations.
• Support various departments with administrative requests as needed.
• Creating and posting signages.
• Assist with business license renewals and permit documentation.
• Complete forms required by customers, vendors, and government agencies.
• Assist with station events.
• Update bulletin boards and company notices.
• Assisting station manager with food requests from employees and coordinating with food vendor.
• Order supplies needed for the lobby/reception.

Qualifications

• High School Diploma or GED.
• Proven office experience with strong computer literacy across Microsoft Office applications including Word, Excel, and Outlook.
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Demonstrated proficiency in data entry, filing, and managing spreadsheets with attention to detail.
• Exceptional customer service skills combined with professional phone etiquette and communication abilities.
• Previous experience working at a front desk or in administrative support roles is highly desirable.

MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.